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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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As the RMT rail strike hit most of the UK on 20 July, footfall dropped by -3.5% from last week over the period up to 1pm, according to new data from MRI Springboard

Footfall declined in all three key destination types, by -5.9% in high streets, by -1.1% in shopping centres and by -0.8% in retail parks.

In comparison, on 13 July footfall dropped by -0.5% overall, with high streets experiencing a decline of -1.5%, shopping centres of 0.3% and retail parks of 0.7%.

Last week, footfall dropped significantly in Central London by -21.1% indicating that employees opted to work from home. The recent statistics reveal that footfall in London has experienced a -9.1% year-on-year change and a -27.7% decline since 2019. 

A similar pattern followed in the West Midlands with a -11.8% decline compared to last week, and a -14% decline year-on-year. East Midlands saw a -9.2% decline last week and a -10.7% decline year-on-year. Northern Ireland experienced a 11.5% change last week, with a -3.9% decline year-on-year and a -20.7% decline since 2019.

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