MRI
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Apr- 2025 -22 AprilNews-In-Brief
Today’s news in brief-22/4/25
Marks & Spencer has apologised to customers after a technical glitch disrupted contactless payments and click-and-collect services over the Bank Holiday weekend. Shoppers reported frustration at being unable to complete purchases, with some forced to abandon full trolleys. The issue also affected M&S’s email and chat systems, preventing advance customer…
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22 AprilHigh Street
Easter gives much needed footfall boost
The later timing of the Easter bank holiday weekend provided retailers with a much-needed footfall boost, with the number of shoppers visiting the high street up 15.7% compared with last Easter, according to the latest MRI Software data. In the week leading up to Easter, overall retail footfall remained flat…
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Mar- 2025 -18 MarchFeatures
How will the pedestrianisation of Oxford Street benefit retail in the UK?
In the last few months, London Mayor Sadiq Khan announced that the city will be pushing ahead with long-discussed plans to pedestrianise Oxford Street. Long regarded as the shopping hub of the capital, Oxford Street has suffered in recent years with a number of retailers closing their doors on the…
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10 MarchHigh Street
UK retail footfall rebounds with high streets leading the way
Retail footfall rose by 1.8% overall for the week ended 7 March 2025 compared with the week before, driven by a 4.2% rebound in high street activity and by 0.1% in retail parks. However, shopping centres saw a 1.6% decline in footfall, reflecting cautious consumer behaviour ahead of Mother’s Day…
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Jan- 2025 -20 JanuaryGovernment
Pets at Home CEO warns Budget will effect part-time workers and women
Pets at Home CEO Lyssa McGowan has warned that the changes to National Insurance in the Budget will negatively impact part-time workers and women. McGowan stated in an interview with Mail on Sunday that Pets at Home faces an £18m increase in costs. The National Insurance contribution threshold will be…
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8 JanuaryComment
Shaping the future of retail analytics
Diane Wehrle, co-founder of Springboard, is a name synonymous with retail data innovation. Her journey from a business graduate to a pioneer in retail analytics is a testament to vision, resilience, and seizing untapped opportunities. In an industry often starved for real-time, actionable insights, Wehrle’s work has transformed how retailers…
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2 JanuaryHigh Street
Footfall sees marginal YOY rise in December
Footfall in UK retail destinations was marginally higher by +0.4% in all UK retail destinations during the month of December, according to the latest data from MRI Software. This was driven by a +1.2% rise in retail park activity and a +0.3% increase in high streets, however shopping centres saw…
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Dec- 2024 -24 DecemberHigh Street
Footfall rises ahead of Christmas but remains lower than 2023 levels
Footfall rose for the second consecutive week last week across all UK retail destinations with retail parks and shopping centres paving the way, according to MRI Software’s new data. However, levels were still considerably lower than the same week last year. For the week to 22 December, footfall rose by…
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2 DecemberHigh Street
Black Friday helps boost retail footfall
The week of Black Friday combined with the recovery from Storm Bert provided UK retail destinations with a welcome boost in footfall, according to the latest data from MRI Software. Footfall rose by +13.6% in all UK retail destinations last week compared to the week before. This was driven by…
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Aug- 2024 -29 AugustHigh Street
Retail footfall shows resilience despite riots
Footfall in the UK rose marginally by 0.9% from July to August in all UK retail destinations according to data from MRI. The performance was led by a 2.1% rise in shopping centre footfall followed by 2% increase at retail parks. Despite this, activity in high streets declined by 0.1%,…
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