Zara
This coverage explores Zara’s role and strategy within the UK retail sector, highlighting store operations, product launches, marketing initiatives, sustainability efforts, and leadership decisions. Reporting provides insight into how Zara responds to consumer trends and competitive pressures — offering valuable context for executives, managers, and professionals in fashion, merchandising, and retail operations.
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Jul- 2019 -17 JulyClothing & Shoes
Zara owner Inditex launches new sustainability strategy
Inditex, the parent company of fashion brands Zara, Pull&Bear, Stradivarius and Massimo Dutti has unveiled its new sustainability line that by 2023 aims to eliminate all single-use plastics for customers sales. At the company’s AGM meeting yesterday (16 July 2019) executive chairman Pablo Isla said “the culture of diversity, innovation…
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Jun- 2019 -12 JuneHigh Street
Zara owner records a 10% profit rise
Spanish fashion retailer Inditex, has announced a 10% rise in net profit for Q1, up to €734m (£634m). Net sales saw record growth for the first quarter, rising by 5% to €5.93bn (£5.2bn). EBITDA rose 49% to €3.53bn (£3.14bn), alongside a 6% rise in gross profit to €3.5bn (£3.1bn). Inditex…
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May- 2019 -24 MayPeople Moves
Zara owner Inditex to promote Carlos Crespo to CEO
Fashion retailer Zara’s parent company Inditex has said it will promote its current COO, Carlos Crespo, to the role of CEO as it bids to boost its “strategic digital transformation”. The appointment was put forward by Inditex’s chief executive, Pablo Isla, and will take effect following approval by the board…
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Apr- 2019 -18 AprilShopping Centres
Kuwait-based investors acquire 50% stake of Intu Derby
Intu properties and Cale Street Investments LP, an investment firm backed by the Kuwait Investment Office, London, have announced the establishment of a 50/50 joint venture for the Intu Derby shopping centre. The real estate investment firm will acquire for cash the 50% interest for consideration which values their share…
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Mar- 2019 -15 MarchClothing & Shoes
Inditex to merge Zara with Zara Home
Inditex is to merge Zara and Zara Home, despite growing the Zara Home brand since 2003. Integration plans have already been implemented in some locations, including St Petersburg, London and Madrid while the brands’ websites will continue to trade separately. For the meantime Zara Home will continue to trade as…
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Feb- 2019 -12 FebruaryAdvice
Gender fluid fashion: Are your stores and colleagues ready to assist?
Fashion retailers are masters at riding the Zeitgeist. So with interest in gender fluidity mushrooming across the globe, it’s no surprise that innovative retailers are reaching out to a growing band of consumers who like their jeans, jackets, tops and trainers to be gender neutral. Statistics reveal that 56% of…
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Nov- 2018 -28 NovemberAdvice
Time to end painful queue, returns and changing room dramas
Zara in the UK introduced self-service in some of its London flagship sites earlier in 2018, as the fashion retailer upgraded its showcase store to highlight its technological and customer service prowess. Its Westfield Stratford City store, in isolation, has been touted as a place where the digital meets the…
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Oct- 2018 -8 OctoberComment
How can boutique window dressing affect in-store visits?
Businesses do some weird and wonderful things to attract people into their store — Zara introduced augmented reality in their front window for example, and Saks Fifth Avenue filled their front window with a litter of puppies. But, things are different in a fashion boutique — the display needs to…
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Sep- 2018 -25 SeptemberAnalysis
The future’s bright, the future’s automation?
Last month high street stalwart Marks & Spencer (M&S) announced plans to overhaul its customer services department with an AI offering. Its new automated system will enable 640 of the company’s stores and 13 of its UK-based contact centres to automatically route voice calls, determine customer intent, transcribe voice calls…
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12 SeptemberHigh Street
Inditex H1 sales surpass €12bn for first time
Spanish fashion retailer Inditex has reported record sales and profits during the first half of the year as revenue surpassed €12bn (£10bn) for the first time. The retailer that owns the Zara, Pull&Bear and Stradivarius brands also posted record profits during the six months to 1 July as net income…
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