Waitrose
This coverage examines Waitrose’s operations, strategy, and position within the UK retail market. Reporting includes store performance, product innovation, supply chain developments, marketing initiatives, sustainability efforts, and leadership decisions. With a focus on commercial impact and competitive strategy, it provides actionable insights for retail executives, managers, and professionals engaged in grocery and premium food retailing.
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Mar- 2023 -16 MarchDepartment Stores
John Lewis axes bonus as losses surge to £234m
John Lewis has seen losses plummet to £234m in its full-year results, down from a loss of £27m the prior year, with the group axing its staff bonus for a second time and warning of future job losses. It comes as the impact of inflation was “felt across the business”,…
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6 MarchSupermarkets
Waitrose eyes revamp of its 332 stores
Waitrose reportedly has plans for a major refurbishment programme across its 332 store estate facilitated by a series of cost saving measures, according to The Telegraph. According to the outlet, it is thought the full refurbishment could cost up to £250m and forms part of a turnaround strategy envisioned with…
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Feb- 2023 -15 FebruarySupermarkets
Waitrose commits to ‘record’ price cuts of £100m
Waitrose has committed to a record £100m in price cuts across hundreds of everyday products to help customers during the cost-of-living crisis. The price cuts begin from today (15 February) on over 300 own-brand products, and nearly a quarter of prices are being cut by 20% or more. The cuts…
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2 FebruaryHigh Street
John Lewis customer director steps down amid role consolidation
John Lewis has announced it is consolidating its customer relations management, with Charlotte Lock taking on the newly created role combining its pan-partnership customer and capabilities teams. Lock takes over from Claire Pointon, who stepped down from the role of customer director. The John Lewis Partnership is bolstering its Customer…
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1 FebruarySupermarkets
Grocery Price inflation hits record 16.7%
Grocery price inflation hit a record 16.7% in the four weeks to 22 January 2023, according to Kantar, the highest level since it started tracking the figure in 2008. Overall take-home grocery sales rose by 5.7% during the 4 week period and by 7.6% over the 12 weeks. Aldi was…
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Jan- 2023 -10 JanuaryAnalysis
Could budget supermarkets dominate ‘the big four’?
The big four – Tesco, Sainsbury’s, Asda and Morrisons – were once the undisputed favourites for supermarket shopping. However, when the drastic cost-of-living crisis emerged in 2021, it made many households rethink their priorities when it came to buying their essentials and non-essentials. At the tail end of 2022, Aldi…
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Dec- 2022 -5 DecemberDepartment Stores
John Lewis and Waitrose cut heating and lighting to tackle bills
John Lewis and Waitrose are set to reduce their energy consumption this winter, with the department store cutting its heating and the supermarket dimming its lights in a bid to control high energy costs, The Guardian has reported. It comes as the John Lewis Partnership, which includes Waitrose, reportedly said…
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2 DecemberDepartment Stores
John Lewis confirms £500m rental home venture
The John Lewis Partnership has agreed a £500m joint venture with global investment company abrdn to deliver around 1,000 new homes across three local communities. In Bromley and West Ealing in Greater London, subject to planning permission, Waitrose shops will be redeveloped to provide new homes and improved stores. In…
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Nov- 2022 -25 NovemberSupermarkets
Waitrose appoints customer director
Waitrose has announced that Nathan Ansell has been appointed as its new customer director, reporting to executive director, James Bailey. He replaces Martin George who leaves after five years with the company. Starting in January 2023, Ansell will be responsible for further developing its multi-channel customer strategy through a focus…
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22 NovemberDepartment Stores
John Lewis chair warns inflation is ‘hitting top line’ as spending falls
The chair of John Lewis has warned that inflation is “hitting the top line”, with the group witnessing a notable shift in consumer habits amid the cost of living crisis, as more people are budgeting and deferring big purchases. Speaking at the CBI’s annual conference, Dame Sharon White said: “This…
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