Prime

Amazon’s profits double in record results

Amazon.com has posted record profits of $3.6bn (£2.8bn) – up from last year’s $1.6bn (£1.2bn) – for the 13 weeks ended March 31 2019. The online retail giant’s net sales increased 17% to $59.7bn (£46.2bn) in the first quarter, compared with $51bn ($39bn) in 2018. Despite its record results, the…

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Reimagining the retail bridge between online and offline shopping

The rise of retail giants like Amazon is a widely documented trend with many digital, built-in-the-cloud market entrants having overtaken and displaced the entrenched high street brands we’ve loved and are now losing. However, as more bricks-and-mortar retailers expand their e-commerce offerings and online giants increasingly begin to physically ‘set…

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Nine in 10 British people shop on Amazon

New research has revealed that almost nine in 10 British people are Amazon shoppers. According to the research by Mintel, more people have increased their shopping with the retailer than decreased it over the past year. Overall, 70% of Amazon customers shop with the retailer at least once a month,…

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Amazon ‘to launch checkout-free shops’ in London

Online retail giant Amazon has reportedly secured property to open checkout-free stores in London, making it the first openings of the concept outside of America. According to trade publication The Grocer, the sites will compete with food outlets such as Eat and M&S and will be located in areas with…

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Three common factors among retail survivors

It is hard to remember a time when analysts were not being harbingers of doom for the British high street. 2018 saw Toys R Us and Maplin disappear while House of Fraser, Claire’s and Superdry are three of many retailers who have announced profit warnings or store closure. Why are…

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Keeping up with Amazon

Since its inception in the 90s, Amazon has become a global retail giant that has transformed the industry. Whether that transformation is seen as a positive or negative will vary depending on experience and which side of the argument you find yourself. For many retailers, Amazon, and similar online giants…

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Tackling the serial returner – time to ban them?

I think like most online and brick and mortar stores, we’ve noticed an increasing challenge with serial returners. We sell high-end fashion and designer clothing and while our returns rate remains low, particularly compared to industry standards, it’s an issue which has become gradually more problematic for us over time…

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Amazon launches ‘try before you buy’ shopping service in UK

Amazon Fashion has launched its ‘try before you buy’ Prime Wardrobe service in the UK following a “successful” launch in America in June. The service is exclusively available to Amazon Prime members and allows them to have fashion items delivered for free, try them on at home and only pay…

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Retailers could be forced to publish ethnicity pay gaps

Prime minister Theresa May has announced a series of measures to tackle ethnic disparities in the workplace, which includes the mandatory publishing of ethnicity pay gaps. The government has invited businesses to share its views on this mandatory approach to ethnicity pay reporting, since according to the group the number…

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Amazon Prime users set to more than double in the next decade

Analysts predict the number of Amazon Prime subscribers will more than double in the next decade rising from 101 million at the end of 2017 up to 275 million. Citigroup analysts say “Prime members are growing 35% to 40% per annum” with analyst Mark May raising his 12 month price…

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