Pets at Home
This coverage examines Pets at Home’s operations and strategy within the UK retail sector, highlighting store performance, veterinary services, product offerings, and customer engagement initiatives. Reporting focuses on management decisions, financial results, and market positioning, providing insights for retail executives, managers, and professionals tracking trends in pet care and specialist retailing.
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Apr- 2020 -30 AprilPeople Moves
BRC appoints Tony DeNunzio as new chairman
Tony DeNunzio CBE has been appointed as chairman elect of the British Retail Consortium (BRC). He will succeed Richard Pennycook whose tenure comes to an end on 20 May 2020. DeNunzio has over 25 years’ experience in the retail industry both in the UK and internationally. His experience covers the…
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21 AprilComment
How brands can use feedback to excel CX in the post-coronavirus world
The coronavirus lockdown is likely to change consumers’ relationships with brands in all kinds of ways. With a third of the world’s population under some form of restriction because of the pandemic, millions of consumers have hours to spend online, reassessing the familiar and exploring the new. At a time…
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2 AprilCoronavirus
Pets at Home to beat guidance amid spiked demand
Pets at Home has revealed that its closing weeks of full-year trading saw “exceptional levels of demand” amid the ongoing coronavirus pandemic. In the period ended 26 March 2020, existing customers increased their average basket size, whilst new customers have accessed its pet products and healthcare services. Trading was largely…
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Feb- 2020 -7 FebruaryNews
Pets at Home appoints new chairman
Pets at Home has appointed Ian Burke as its new chairman following an “extensive” internal and external search process. The group initially said it was looking to appoint a successor to outgoing chair Tony DeNunzio in its interim results last November. Since 2017, Burke was chair of Studio Retail Group,…
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Jan- 2020 -22 JanuaryHigh Street
Pets at Home revenues jump in Q3 results
Pets at Home has reported a 7.9% increase in group total revenues to £255.9m in its third-quarter results. The pet retailer said this was driven by “record-breaking” retail performance during the period, including its “biggest ever” online and offline trading days. It also launched a further nine new format pet…
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Nov- 2019 -26 NovemberHigh Street
Pets at Home reveals ‘strong’ first half results
Pets at Home has reported a “strong” first half in the 28 weeks to 10 October, resulting in a pre-tax increase of 10.2% to £41.7m. Retail sales rose by over 8% in the first half as omnichannel revenues increased by 31.7% to £46.5m The pet retailer said group revenue also…
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Aug- 2019 -15 AugustDIY
Homebase appoints Ian Penney as director of Bathstore
Homebase has appointed Ian Penney as director of Bathstore, after the bathroom chain was brought out of administration last month. As director, Penney will take direct management responsibility for all aspects of the Bathstore business, including the concession roll out into Homebase, and digital offerings. Having started his career as…
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2 AugustHigh Street
Pets at Home revenues jump 9.9% in first quarter results
Pet goods retailer Pets at Home has reported a 9.9% increase in group revenue to £303.4m for the 16 week period from 29 March to 18 July 2019. Retail revenue was up 8.7% to £266.4m and omnichannel revenue increased by 36% to £26m – with vet group revenue also up…
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May- 2019 -22 MayHigh Street
Pets at Home revenues soar as retailer increases market share
Pets at Home has announced it has seen revenues soar in its full-year results to March 2019. Total group revenue at the pet retailer rose by 6.9% to £961m, while profit before tax rose by 6.1% year-on-year up to £89.7m. Revenue at the firm’s vet group jumped up by 13.1%…
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8 MayHigh Street
Wee Carpet Shoppe ad goes viral
A homemade advert starring a four-year-old girl promoting her grandad’s carpet store, the Wee Carpet Shoppe in Fife, Scotland, has gone viral online. The video gained almost 35,000 views on Facebook in a few short days, and was created without the shop owner John Tallack’s knowledge. The advert, directed by…
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