Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
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Mar- 2024 -15 MarchNews
Today’s news in brief-15/3/24
After 14 years of service, Iain McDonald, a non-executive director at THG, has announced his intention to step down from his position. McDonald has been instrumental in guiding THG’s growth and evolution into a global leader across Beauty, Nutrition, and Technology sectors. The board, upon his departure, will consist of…
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15 MarchDIY
Bensons For Beds returns to profitability in FY23
Bensons For Beds has reported a return to profitability as turnover grew by 7.5% to £257.5m for the 53 weeks to September 2023, along with reported EBITDA profits of just over £1.5m from a previous loss of £15.4m. The bed retailer has attributed its performance to the implementation of its…
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11 MarchNews
Matalan unveils five new senior leadership appointments
Matalan, the fashion and homeware omnichannel value retailer, has announced the appointment of five new leaders as it continues its business transformation. The retailer has appointed a new director of online, David Seeby, to drive forward its e-commerce offer, harnessing new technology to build a best-in-class omnichannel experience for Matalan’s…
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8 MarchNews
Today’s news in brief-8/3/24
Superdry has partnered with restructuring firm Teneo to explore cost-saving measures amid financial struggles. With a reported revenue decline of 23.5% in the first half of the year to £219.8m, Superdry is considering options such as a company voluntary arrangement (CVA) or restructuring plan to navigate the challenging retail market.…
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8 MarchClothing & Shoes
Foot Locker net losses widen to £300m in Q4
Foot Locker has reported a net loss of $389m (£304.8m) for the fourth quarter ended 3 February 2024, one year into the footwear and clothing retailer’s turnaround strategy. The loss comes after the group reported a net income of $19m (£14m) in the previous year’s Q4, which was caused by…
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4 MarchFeatures
A history of John Lewis
In the busy British retail landscape John Lewis stands out as a high street stalwart. From its humble beginnings as a drapery shop in Victorian-era Oxford Street to its evolution into a nationwide chain of department stores, the history of John Lewis is a testament to the enduring values of…
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Feb- 2024 -29 FebruaryNews
Today’s news in brief-29/2/24
UK retail destinations saw a decline in footfall by -2.2% overall for the month. The start of February was marked by rail strikes and disruptions, though footfall initially rose by +2.9%. The half-term holiday in the third week contributed to a rise in footfall of +8.3% from the previous month,…
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29 FebruaryClothing & Shoes
Footasylum revenue jumps 7% to £320m in FY23
Footasylum has announced that its total revenue was up 7% to £320m for the financial year which ended 27 January 2024. EBITDA in FY24 for the group also jumped 38% to £22m, compared with £16m for FY23. The retailer experienced sales growth across all business channels during the year, helped…
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21 FebruaryNews
Today’s news in brief
Redwheel, the leading shareholder of Currys, has voiced concerns over the undervaluation of UK stock markets compared to their true potential. The firm warned that the UK’s declining market values, coupled with a shift in investor focus towards the US, could prompt more foreign entities to pursue acquisitions of British…
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21 FebruaryDepartment Stores
Strong Walmart sales boosted by omnichannel model in Q4
Walmart has reported strong fourth quarter results, as revenues grew by 5.7% to $173.4bn (£137bn) over the holiday quarter. Its performance was boosted by its omnichannel model, which it said “continues to resonate with customers helping to deliver strong growth”. Elsewhere, it reported a consolidated operating income up $1.7bn (£1.3bn),…
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