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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Currys has announced an investment programme that will see it refurbish 65 of its stores across the UK to improve the customer experience.

The stores will have around 90% of their existing space changed making them “more navigable” for the customer and “enhanced” layouts will enable them to showcase a wider range of the “latest” tech. The revamp will continue throughout 2025.

The first three stores undergoing this transformation are Aberdeen Garthdee, Bristol Winterstoke and Grantham. All the stores will feature increased ranges across many categories, including its TV and computing ranges, an enhanced space designed to serve customers better, a “more efficient” in-store mobile area and back of house improvements to support store colleagues.

The refit is underpinned by Currys’ unique Asset Reclaim Centre, The ARC, which stores and provides recovered fixtures and fittings for reuse. On this project, the team have reused relevant recycled fixtures and fittings from The ARC, giving the assets a second lease of life.

Matthew Speight, director of stores, said: “We’re committed to our omnichannel offering, and know our customers love our stores and our tech experts. Investing in our retail fundamentals is critical to delivering value for our customers, and in particular, improving our store layouts and growing in-store ranges really excites me.

“I’m looking forward to seeing this transformation come to life in Garthdee, Bristol Winterstoke and Grantham, as well as the 62 stores that follow, and would like to thank all the teams for all the work they’ve done so far.”

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