Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
-
Apr- 2025 -3 AprilElectrical
Currys ups profit guidance after robust peak trading
Currys has announced that it has increased its profit guidance with its adjusted profit before tax expected to be £145-155m ahead of consensus expectations. This comes after the retailer saw its UK and Ireland revenues increase 2% in the 10 weeks ended 4 January 2025, what it considers to be…
Read More » -
2 AprilSport & Leisure
Intersport sales hit €14bn as it continues global expansion
Intersport, the global sporting goods retailer, has revealed its calendar year closed with global omnichannel sales increasing 2.1% compared with €14bn – an increase of 2.1% compared with 2023. Alongside a gradual growth in digital sales, Intersport’s network of multi-format stores also grew by 83 to 5,464, which Intersport said…
Read More » -
Mar- 2025 -31 MarchFeatures
Topshop’s comeback: a boon for the high street?
Topshop is back. Once a beacon of British high street fashion, the brand has teased its return to reclaim its position in the retail landscape. But in an era dominated by digital-first brands, resale platforms, and evolving consumer habits, does Topshop have what it takes to thrive again? The journey…
Read More » -
27 MarchNews-In-Brief
Today’s news in brief-27/3/25
Next has reported record pre-tax profits of £1bn for the year to January 2025, marking a 10.1% increase, and has raised its full-year profit guidance by £20m to £1.06bn. The retailer attributed its strong performance to acquisitions like Reiss and FatFace, with total group sales rising 8.2% to £6.3bn. Online…
Read More » -
27 MarchClothing & Shoes
Foot Locker appoints new president
Foot Locker has announced that Franklin R. Bracken, currently executive vice president and chief commercial officer, has been appointed to the role of president, effective immediately. Bracken will continue reporting to Mary Dillon, Foot Locker chief executive officer. In his new role, Bracken will work alongside Dillon to accelerate the…
Read More » -
24 MarchFeatures
Lessons from Forever 21’s decline
The collapse of once-iconic brands like Forever 21 serve as a stark warning for fast fashion retailers globally. Having filed for bankruptcy for the second time in the US, the news highlighted Forever 21’s failure to adapt to the needs of its customers, take note of its competitors and move…
Read More » -
17 MarchDIY
Screwfix to open 35 new stores by Jan 2026
Screwfix, the omnichannel retailer, has announced plans to open up to 35 new stores across the UK and Ireland by the end of January 2026, creating more than 400 jobs in local communities. The store opening strategy is spearheaded by its recently launched new store format, Screwfix City. Screwfix opened…
Read More » -
Feb- 2025 -26 FebruaryNews-In-Brief
Today’s news in brief-26/2/25
The British Retail Consortium (BRC) has warned that one in 10 part-time retail jobs, equating to up to 160,000 roles, could be at risk over the next three years due to rising employment costs. The BRC highlighted that part-time jobs are particularly vulnerable to changes in employer National Insurance Contributions…
Read More » -
26 FebruaryPeople Moves
Gymshark names Kim Dolder as new chief commercial officer
Gymshark, the fitness and gymwear brand, has appointed Kim Dolder as its new chief commercial officer (CCO). Dolder, who was previously general manager of North America for Gymshark, will report directly to founder and CEO Ben Francis. She will continue to operate out of New York and lead Gymshark’s US…
Read More » -
26 FebruaryClothing & Shoes
Sports Direct launches new membership scheme
Frasers Group has announced the launch of a new membership scheme for Sports Direct, with a benefit-based programme designed to “reward loyal customers with exclusive benefits, personalised offers and a seamless omnichannel experience”. The retailer said members will receive tailored rewards and offers, available both in-store and online at Sports Direct…
Read More »
