Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
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Aug- 2025 -22 AugustComment
Retail media: Hugh Stevens on the data that powers the future
Retail media has emerged from the periphery of marketing strategy into one of the most dynamic and rapidly evolving sectors in modern commerce. At the centre of that transformation is a growing recognition that first-party data—properly governed, connected, and activated—offers retailers and brands unprecedented opportunities to collaborate, personalise, and grow.…
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20 AugustPeople Moves
John Lewis appoints new chief digital and omnichannel officer
John Lewis has named Dom McBrien as its new chief digital and omnichannel officer, with the appointment set to take effect on 1 October. McBrien, who will sit on the John Lewis management board, joins with more than 20 years of experience in digital transformation. He was most recently chief…
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15 AugustOnline & Digital
WH Smith completes Funky Pigeon sale
WH Smith has confirmed that it has completed the sale of Funky Pigeon to Card Factory for £24m. Following the disposal, WH Smith has stated that it has completed its move to becoming a pure play global travel retailer. As a result of this deal Card Factory is now the…
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Jul- 2025 -29 JulyHigh Street
Card Factory acquires Funky Pigeon from WH Smith for £24m
Card Factory has agreed to acquire online personalised greeting cards group Funky Pigeon from WH Smith for £24m. Once the deal is complete, Card Factory will be the second largest online card and attached gift retailer in the UK market, according to the group. It added that over time, Funky…
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25 JulyFeatures
What Sycamore’s $10bn WBA takeover means for the UK high street
A $10bn (£7.4bn) takeover of Walgreens Boots Alliance (WBA) by Sycamore Partners has been officially approved, with 96% of shareholders voting in favour. This decisive vote underscores the significance of the deal, which is poised to transform a major entity at the intersection of retail and healthcare. Expected to close…
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25 JulyLuxury Goods
LVMH H1 revenues dip 4% to €39.8bn amid softened luxury demand
LVMH has reported a 4% fall in revenues to €39.8bn (£34.7bn) for the first half of 2025, which the luxury fashion group attributed to geopolitical and economic disruption. Profits from recurring operations dropped 15% to €9bn (£7.8bn), representing an operating margin of 22.6%, while net profit attributable to the group…
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24 JulyDIY
IKEA opens first new small-format store in Harlow as part of UK expansion
IKEA has opened a new small-format store in Harlow, Essex, the first of three such sites due this year, just over 100 days after acquiring the lease. The new store, which opened on 24 July, is located in a retail park and designed to offer a quicker and more accessible…
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17 JulyClothing & Shoes
Cotton Traders FY profits rise 3% to £9.46m
Cotton Traders has reported a 3% rise in operating profit to £9.46m for its 2024 financial year, driven by growth in online and marketplace sales, despite a slight 1% decline in turnover to £107.8m. The British fashion brand revealed that its EBITDA also rose 4% to £11.94m during the period.…
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14 JulySponsored Articles
Aptos named leader in IDC MarketScape for mobile POS in fashion retail
Aptos, a leader in unified commerce solutions, today announced its placement in the “Leaders” Category in the IDC MarketScape: Worldwide Mobile Point-of-Sale Software Platforms for Fashion Retail 2025 Vendor Assessment (Doc #US52037824, June 2025). The IDC MarketScape report offers a comprehensive evaluation of mobile point-of-sale (mPOS) software platform vendors, assessing their current…
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7 JulySport & Leisure
Footasylum FY profits jump 188% as sales hit record £349.5m
Footasylum has revealed its profit before tax jumped 188% to £17.2m and its operating profits more than doubled to £21.7m, in the year to 25 January 2025. It comes as it reported a 9.4% rise in revenues to £349.5m amid strong consumer demand for its exclusive brands and new store…
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