Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
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Nov- 2023 -2 NovemberClothing & Shoes
Profits and revenues surge at Kurt Geiger
British accessories brand Kurt Geiger has reported a 49% increase in EBITDA to £30m and a 31% increase in revenues to £329.5m for the 12 months ended 28 January 2023. As the brand celebrates its 60th anniversary, it attributed the growth in sales and profits to its continued expansion in…
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Oct- 2023 -23 OctoberClothing & Shoes
JD Sports launches new loyalty app
Sports retailer JD Sports has announced the launch of its JD Status loyalty programme app across its JD stores in the UK. The new app, which already operates in the United States, rewards loyal customers with cashback on purchases of their favourite brands ahead of its peak Christmas shopping period.…
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20 OctoberNews
Today’s news in brief-20/10/23
The Office for National Statistics (ONS) revealed a 0.9% decline in retail sales for September, following a 0.4% rise in August 2023. Over the quarter, sales volumes dropped by 0.8% compared to the previous three months. Non-food store sales were particularly affected, with a 1.9% decrease in September, attributed to…
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20 OctoberDepartment Stores
John Lewis appoints new head of brand and store experience
The John Lewis Partnership has announced the appointment of Paul Jones as its new head of brand and store experience. Jones joins the Partnership after 12 years with Tesco where most recently he was head of brand, store design. Starting on 8 January 2024, his role will be “integral” to…
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18 OctoberHigh Street
New Look losses widen to £88m despite healthy revenues
New Look has suffered a statutory loss before tax of £87.8m in its full-year results, down from £25.5m in FY22, despite total revenues increasing to £844.7m in the period, up from £839.6m last year. The group’s gross margin also increased 2.7% in the year to 45.8% due to considered price…
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18 OctoberClothing & Shoes
Sosander to open first physical stores in 2024
UK fashion brand Sosandar is set to launch its first set of bricks and mortar stores in Spring 2024 after seeing continued growth in the market. The brand stated that the opening of the new stores will open up 60% of the £55bn annual clothing market in the UK that…
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Sep- 2023 -19 SeptemberSupermarkets
Unexpected September heatwave helps UK grocery sales bounce back
The late summer and unexpected heatwave in early September helped lift grocery sales at UK supermarkets, with Total Till sales growing +10.3% in the last four weeks ending 9 September 2023, according to new data released today by NIQ. NIQ revealed that growth at supermarkets during the four week period…
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13 SeptemberClothing & Shoes
Fanatics appoints new commerce CEO
Digital sports platform Fanatics has announced the appointment of Andrew Low Ah Kee as the next chief executive officer of Fanatics Commerce, effective immediately. Low Ah Kee replaces former Fanatics Commerce CEO Doug Mack who announced his retirement last month. Fanatics Commerce is a designer, manufacturer, and seller of licensed…
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4 SeptemberClothing & Shoes
New Look to complete £100m debt refinancing
New Look is set to complete a £100m debt refinancing to help the business amid a poor trading environment, Sky News has reported. The high street fashion retailer is reportedly in advanced talks with Blazehill Capital and Wells Fargo to replace a term loan that matures in June 2024. Sky…
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Aug- 2023 -18 AugustLuxury Goods
Tapestry sales falter amid waning demand in North America
Tapestry, the parent company of Coach, Kate Spade and Stuart Weitzman has reported that net sales were down slightly from $6.68bn (£5.25bn) in 2022 to $6.66bn (£5.24bn) for the year ended 1 July. This comes as waning demand among North American consumers led to a 2% revenue decline for the…
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