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Omnichannel

This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.

  • May- 2024 -
    3 May
    NewsGo Outdoors opens new store at Metrocentre

    Go Outdoors opens new store at Metrocentre

    Go Outdoors, the outdoor clothing and equipment retailer, has launched its 20,242 sq ft store at Metrocentre, in the North East. Having taken the unit on Blue Mall, the new store stocks an array of renowned outerwear brands such as Rab, Oex, and Berghaus, as well as a full range…

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  • 2 May
    NewsToday’s news in brief-2/5/24

    Today’s news in brief-2/5/24

    Total supermarket sales growth in the UK slowed to 3.4% in the four weeks ending April 20, down from the previous month’s 5.4%, as per NIQ data. This decline is attributed to easing inflation, an earlier Easter, and decreased general merchandise sales. Despite lower food inflation, food prices remained high…

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  • 2 May
    High StreetLounge Underwear PBT falls 33% amid focus on store openings

    Lounge Underwear PBT falls 33% amid focus on store openings

    Lounge Underwear has reported that pre-tax profits dropped 33% to £5.5m during the year ended 30 June 2023, as the retailer focused on expanding its brick and mortar presence. The group’s pre-tax loss comes despite sales increasing 6% to £67.9m, as its active customer base also rose 20% across all…

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  • Apr- 2024 -
    19 April
    Clothing & ShoesAmerican Golf’s ‘reset’ helps it return to profit

    American Golf’s ‘reset’ helps it return to profit

    American Golf has reported that its strategic ‘reset’ has led to a £5.7m increase in EBITDA from a loss of £1.4m in the prior year to £4.3m, one year after the appointment of CEO Nigel Oddy. The group attributed this positive growth to the action it took to control costs…

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  • 17 April
    High StreetMatalan welcomes 17 new third-party brands

    Matalan welcomes 17 new third-party brands

    Matalan has expanded its range by launching 17 new third-party brands within womenswear, menswear, kidswear, homeware and gifting, as well as extending the range of sizes available across hundreds of lines.   Among the new brands are Mountain Warehouse, Regatta, BRITBAG Luggage, Threadbare, Brave Soul and ToeZone.  In addition, with the…

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  • Mar- 2024 -
    26 March
    NewsToday’s news in brief-26/3/24

    Today’s news in brief-26/3/24

    Asos reported an 18% decline in sales during the first half of fiscal year 2024, yet maintained its profit guidance. Despite the sales dip, Asos showcased strong free cash flow performance, reaching £20m, its best since FY17. CEO José Antonio Ramos Calamonte highlighted the company’s progress in implementing its ‘Drive…

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  • 26 March
    Health & BeautyHolland & Barrett names new UK&I CEO amid leadership shake up

    Holland & Barrett names new UK&I CEO amid leadership shake up

    Holland & Barrett, the health and wellness business, has announced the appointment of Anthony Houghton as its new CEO of UK&I. The appointment comes as the retailer also announced changes to its structure to help further accelerate its growth and transformation strategy including the creation of three new divisions. Also…

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  • 22 March
    NewsPandora appoints new GM for British Isles and new CCO

    Pandora appoints new GM for British Isles and new CCO

    Pandora has announced the appointment of Sonia Lopez Delgado as new general manager of British Isles (BRIS) from 1 July, the company’s second largest cluster. She currently holds the position as general manager of the Northern Europe cluster (NOEU).  She joined Pandora in 2018 and has extensive experience within sales,…

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  • 15 March
    NewsToday’s news in brief-15/3/24

    Today’s news in brief-15/3/24

    After 14 years of service, Iain McDonald, a non-executive director at THG, has announced his intention to step down from his position. McDonald has been instrumental in guiding THG’s growth and evolution into a global leader across Beauty, Nutrition, and Technology sectors. The board, upon his departure, will consist of…

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  • 15 March
    DIYBensons For Beds returns to profitability in FY23

    Bensons For Beds returns to profitability in FY23

    Bensons For Beds has reported a return to profitability as turnover grew by 7.5% to £257.5m for the 53 weeks to September 2023, along with reported EBITDA profits of just over £1.5m from a previous loss of £15.4m.  The bed retailer has attributed its performance to the implementation of its…

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