Omnichannel

Retail Merchandising Best Practices: A Comprehensive Guide

In the ever-evolving world of retail, successful merchandising is the linchpin of profitability and customer satisfaction. Effective retail merchandising goes…

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Today’s news in brief

South Korean e-commerce giant Coupang has reportedly reached an agreement to acquire Farfetch in a $500m rescue deal. The transaction…

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Revolution Beauty appoints North American chief

Revolution Beauty has announced the appointment of Erin Cast as president of North America. Based in New York, she will…

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Customer lifetime value: What’s new?

Customer Lifetime Value (CLV) represents a crucial metric that measures a customer’s revenue potential over their entire relationship with a…

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How to integrate AI into your customer experience

Understanding AI in retail Start by gaining a clear understanding of AI and its diverse applications in the retail sector,…

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Tim Mason: ‘This will be an Omnichannel Christmas’

Can you tell us a little bit about your career in retail?  I started out at Unilever in 1979, before…

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Matalan names former M&S digital boss as non-executive director

Matalan has named the former M&S chief digital and technology officer, Jeremy Pee, as its new non-executive director.  Pee has…

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Today’s news in brief-8/11/23

JD Sports is facing scrutiny over a £3.5m non-compete deal with its former CEO, Peter Cowgill. This agreement, signed in…

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Bensons for Beds sees 7% sales rise despite ‘tough market conditions’

Bensons for Beds has reported a +7% LFL sales growth for the year ending 30 September 2023, despite tough market…

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Today’s news in brief-6/11/23

The future ownership of the iconic London department store, Selfridges, is reportedly in question as co-owner Signa grapples with a…

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