Ocado
This coverage analyses Ocado’s performance and strategy within the UK retail and grocery sector, focusing on its technology-driven fulfilment operations, partnerships, financial results, leadership changes, and innovations in online retailing. Reporting helps retail managers and executives assess how Ocado’s model and decisions influence the broader grocery and e-commerce landscape.
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Jul- 2022 -20 JulyNews
Ocado Retail CEO Melanie Smith to step down
Ocado Retail has announced that its chief executive, Melanie Smith CBE, will leave the business after three years in the role, effective 31 August 2022. As part of the transition process, Smith will be handing over to Lawrence Hene on an interim basis, who previously was deputy CEO at Ocado…
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5 JulyEconomy
Customer complaints costing UK retail more than £9bn
Customer complaints have reached an all-time high which has cost businesses more than £9.24bn a month in staff hours, according to the Institute of Customer Service. The Institute of Customer Service’s Customer Satisfaction Index (UKCSI) revealed that 17.3% of UK customers have experienced a product or service problem, the highest…
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Jun- 2022 -30 JuneSupermarkets
Ocado extends partnership with Groupe Casino
Ocado has announced the completion of agreements to extend its working partnership with Group Casino in France. The partnership extension includes the creation of a joint venture to provide logistics services to OSP-powered Customer Fulfilment Centres (CFCs) in France, which will reportedly be made available to all grocery retailers. In…
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21 JuneNews
Ocado taps investors for £575m amid tech expansion
Ocado Group plc, the online grocery platform, is set to raise £575m of new ordinary shares of 2 pence per share from its investors in a bid to support its technology rollout and further its positions in its existing and new products and markets. The proceeds are expected to give…
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May- 2022 -30 MayOnline & Digital
Asos and Curry’s among retailers to warn Sunak against OST
A group of 11 retailers, including Asos, Currys, and Gymshark, have reportedly urged the government to abandon plans for an online sales tax warning that it would “hurt, not help the high street”. According to The Telegraph, in a joint-letter to the chancellor the retailers noted that sales tax would…
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25 MayDepartment Stores
Marks and Spencer warns of profit squeeze as it exits Russia
Marks and Spencer (M&S) has revealed it expects its profits to flatline in the upcoming financial year as the rising cost of living coupled with increased costs are expected to impact its trading. It comes as it also announced its decision to permanently exit Russia after temporarily suspending trading in…
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5 MaySupermarkets
30% of Ocado shareholders vote against £100m CEO bonus plan
Almost 30% of Ocado shareholders voted against the company’s remuneration policy that would see its chief executive Tim Steiner receive up to £100m over the next five years. In an update of the results following its AGM on Wednesday (4 May), Ocado revealed that the policy received 184,973,188 votes opposing…
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3 MayNews
Ocado faces backlash over boss Tim Steiner’s £100m pay plan
Ocado faces a shareholder backlash over plans to reward boss Tim Steiner with up to £100m at a time when the country is facing a cost of living crisis. According to the Daily Mail, he could receive the sum over five years if the share price triples under a “value…
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Apr- 2022 -14 AprilSupermarkets
Supermarket shares crash amid Tesco profit warning
UK Supermarkets saw almost £1bn wiped off their value yesterday as the cost of living crisis began to take hold, after Tesco had warned of the future impact of rising costs and inflation in its annual report. Tesco and Sainsbury’s both saw their share prices drop following the latest update,…
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4 AprilSupermarkets
Ocado set to receive £190m from M&S amid joint venture success
Ocado is reportedly set to receive an estimated £190m after its food delivery joint venture with M&S is thought to have surpassed its current performance targets. According to This is Money, M&S is expected to confirm next month that its performance targets have been met, triggering the payment to Ocado…
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