Millennials
This coverage examines the evolving retail behaviours and preferences of UK millennials in 2025. Reporting highlights their increasing focus on affordability, sustainability, and digital engagement. Key trends include a shift towards experiential spending, such as travel and leisure activities, over material goods, and a growing interest in second-hand and vintage items, driven by environmental concerns and the appeal of unique products. Additionally, the resurgence of Y2K fashion trends reflects millennials’ nostalgia and influence on contemporary style. These insights are tailored for retail executives, marketers, and professionals aiming to engage effectively with the millennial demographic.
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Apr- 2019 -5 AprilAdvice
The global online opportunity for luxury retailers and brands
The global luxury retail industry does not show any sign of slowing down, with the market expected to grow by 3-5% YoY to reach €320-365bn by 2025. Though the luxury sector has been well-known for its initial hesitation to expand online, its steady growth can be attributed to the increased…
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Mar- 2019 -25 MarchAdvice
It’s time for brands to prioritise the happiness of millennial shoppers
We now exist in a world where technological innovation is empowering customers to expect more from the brands they deal with, to switch when they’re not happy or satisfied, and share their negative experiences online. Results from a recent study show that millennials can be particularly hard to please. Over…
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13 MarchAdvice
Reimagining the retail bridge between online and offline shopping
The rise of retail giants like Amazon is a widely documented trend with many digital, built-in-the-cloud market entrants having overtaken and displaced the entrenched high street brands we’ve loved and are now losing. However, as more bricks-and-mortar retailers expand their e-commerce offerings and online giants increasingly begin to physically ‘set…
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Feb- 2019 -18 FebruaryAdvice
Generation Z: Is retail communicating with them in the right way?
Generation Z is the next batch of bright young things; still young at 18 to 20 but soon to be the new influencers. It’s a small window so how can retailers align their thinking to stay on track with Gen Z in the here and now and also keep their…
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Oct- 2018 -17 OctoberAdvice
How ‘technology transformation’ is shaping the retail renaissance
For European retailers, 2018 has been tough. However, retailers are resilient, and hopes are high that a more positive outlook is on the horizon. Falling European unemployment, twinned with increased net incomes for most countries are good news for consumers, which in turn should mean more disposable income and increased…
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Aug- 2018 -9 AugustAdvice
Building customer loyalty
Imagine a world in which every customer is a repeat customer, strategies focused on acquiring new customers would be a thing of the past. It sounds like a dream, but could this become a reality? We understand the value of something already acquired – after all; a bird in the…
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May- 2018 -30 MayAdvice
Retail survival tactics that work
The so-called retail apocalypse has hit both long-standing high street giants and hardworking independent retailers, although some brands are proving their resilience. Despite the fact that there were more store closures in 2017 than in any year since 2010 there is some good news amidst the gloom that could help…
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Apr- 2018 -4 AprilAnalysis
The role artificial intelligence has to play in retail
There’s no doubt about it; the retail sector is in the middle of a revolution. While customer service has always been important, it’s customer convenience that’s now king. PwC’s 2018 consumer insights survey found that 40% of online shoppers would pay more for same-day delivery and 62% expected their orders…
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Mar- 2018 -29 MarchAnalysis
Millennials – The leaders of the retail revolution
Millennials – the largest generation since the Baby Boomers – will come into their own by 2020. Born between 1980 and 2000, this group represents the world’s first truly digital generation. Already a potent force in today’s society, millennial purchasing power will continue to gain momentum, with recent Accenture research…
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9 MarchAdvice
Move over Millennials, there’s a new customer in town – meet ‘Generation Z’
A new breed of customer is waiting in the wings. Born between the mid-nineties and 2010, this customer is part of a generation where tech disruption is the norm, “Googling it” is how you find out information and Facebook is for parents. It is a generation that spends around 7.6…
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