Marketing
This coverage explores marketing strategy and innovation across the UK retail industry — from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Jan- 2022 -27 JanuaryOnline & Digital
AO to review German business following revenue hit
AO has launched a strategic review of its German business after it was hit by supply chain issues and rising marketing costs. It comes as group revenue fell by 14% in the quarter ended 31 December on a one-year basis, reporting a rise of 45% on a two-year basis. Its…
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26 JanuaryOnline & Digital
Debenhams hires former JD Sports director as CEO
Debenhams has hired former JD Sports multichannel director Daniel Finley as its new CEO. Finley spent 10 years at the sportswear retailer where he was responsible for all multi-channel operations at the group. He was also previously group business development director at the Peacocks Group. Commenting on his appointment in…
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25 JanuaryAdvice
Three ways retailers can make better use of their first party data
‘Retail is detail’ is the famous quote by James Gulliver, the late British retail entrepreneur behind the Fine Fare and Safeway brands. For retailers, being on top of the detail requires them to exploit the complex first party data they have on all parts of their customers’ purchase paths. From…
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21 JanuaryLuxury Goods
Hugo Boss hails 51% rise in sales amid ‘record’ quarter
Hugo Boss has reported its revenues increased year-on-year by 51% to €906m (£757m) in the fourth-quarter (Q4) of 2021, with sales up 55%. The revenue is a 12% increase from pre-pandemic levels, making Q4 FY21 “the most successful one in Hugo Boss’ history”. The company’s pre-tax profits for the full…
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20 JanuaryClothing & Shoes
Superdry H1 losses narrow despite dip in revenues
Superdry said it has been hit by the continued impact of Covid-19 as well as its move to a full-price trading stance, as revenue fell by 1.9% on a one-year basis and 24.9% on a two-year basis in the half-year ended 23 October 2021. Nonetheless, the fashion retailer ensured that…
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20 JanuaryNews
Ted Baker names new chief customer, marketing and digital boss
Ted Baker, the global lifestyle brand, has announced the appointment of Jason Beckley as chief customer, marketing and digital officer. Beckley joins the retailer from Esprit where he was responsible for the brand, marketing and customer teams and leading on consumer engagement across all channels, in his role as interim…
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20 JanuaryClothing & Shoes
Forever 21 announces new CEO
Forever 21 has announced Winnie Park as its new chief executive officer, effective immediately. Park joins Forever 21 from Paper Source, where she served as CEO for the past six years. During this time, she led the successful sale of the brand to an affiliate of Barnes and Noble. Park…
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13 JanuaryAnalysis
On the move – retail supply chain trends for 2022
Following a year of supply chain disruption and uncertainty, Lee Thompson, managing director of international fulfilment services provider fulfilmentcrowd looks at the trends set to impact retail supply chains this year. Re-energised exports Exports have been something of a headache for UK-based retailers during the last 12 to 18 months. Disruption and…
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12 JanuaryClothing & Shoes
Weird Fish nearly doubles YoY revenue in 2021
UK lifestyle clothing brand Weird Fish has reported that its overall ecommerce revenue nearly doubled year-on-year as it took £21m in 2021, compared to £12m in 2020. It comes as it reported revenues of £7m online in November alone, more than the whole of 2019, after “ramping up its digital…
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6 JanuaryHigh Street
Omicron rise leads to significant footfall drop off
Footfall across all UK retail destinations in December was -18.6% below the 2019 level, the worst result since August and a significant drop off from November when it stood at -14.5% below 2019, according to Springboard. It revealed that footfall in December was “clearly impacted” by the rapid spread of…
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