Marketing
This coverage explores marketing strategy and innovation across the UK retail industry — from brand campaigns and customer engagement to data-driven advertising and omnichannel communication. Retail Sector reports on retailer marketing performance, creative partnerships, loyalty schemes, and digital transformation shaping how brands connect with consumers. Coverage includes insights into retail media networks, influencer collaborations, social commerce, and the evolving use of AI and analytics in campaign optimisation. For retail professionals, this category offers expert intelligence on how effective marketing drives sales, brand value, and competitive advantage in a dynamic retail environment.
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Oct- 2023 -11 OctoberFeatures
How much is the ‘tourist tax’ harming retailers
The Centre for Economics and Business Research has calculated that the “tourist tax” is costing the UK £10.7bn in lost GDP and deterring two million tourists from visiting the country per year. The report from the Centre for Economics and Business Research (CEBR) claims that the additional revenue generated by…
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10 OctoberHigh Street
River Island profits plummet 90% despite rise in turnover
River Island operating profits dropped by 90% year-on-year to £7.4m, despite turnover rising 11.6% year-on-year to £825.8m for the 53 weeks ended 31 December 2022. The retailer attributed a combination of costs to clear excess stock and cost of goods inflation on the gross profit fall of 69% year-on-year to…
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6 OctoberAdvice
A guide to e-commerce for physical retailers
In an ever-evolving retail landscape, adapting to changing consumer preferences is essential for the survival and growth of brick-and-mortar businesses. The integration of e-commerce into your physical retail strategy is not just a trend; it’s a necessity. This feature aims to provide a comprehensive guide for physical retailers looking to…
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3 OctoberAdvice
A practical guide to hosting in-store events and promotions
In today’s increasingly digital landscape, hosting in-store events and promotions emerges as a potent strategy for retailers seeking to forge deeper connections with customers, spur foot traffic, and create indelible shopping experiences. These initiatives go beyond transactional interactions, offering a platform for retailers to leave a lasting mark on their…
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2 OctoberAdvice
Embracing contactless payments: A guide to seamless integration
In today’s rapidly evolving retail landscape, adapting to changing consumer preferences is paramount to staying competitive. One such preference that has gained significant traction is contactless payments. This convenient and secure method not only enhances customer experience but also promotes safety in a post-pandemic world. To successfully implement contactless payments,…
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Sep- 2023 -29 SeptemberAnalysis
H&M has reignited discourse surrounding free returns
Early last week, H&M told customers of a change in return policy – they were to start paying a £1.99 return fee for both in store and online parcels. However, within the week the fashion giant did a U-turn on this decision and said that the same fee will only…
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29 SeptemberSupermarkets
John Lewis considers offloading 12 Waitrose stores for £150m
John Lewis Partnership Plc is reportedly planning to sell 12 Waitrose supermarkets for as much as £150m in a bid to raise more capital, according to Bloomberg. Some people familiar with the matter told Bloomberg that CBRE has been appointed as agent for the partnership and the marketing of the…
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28 SeptemberAdvice
A guide to digital marketing for bricks and mortar stores
In today’s rapidly evolving retail landscape, digital marketing has become an essential tool for brick-and-mortar retailers looking to thrive in a competitive market. Embracing online strategies can help you reach a broader audience, enhance customer engagement, and drive foot traffic to your physical store. Here are some key tips to…
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28 SeptemberClothing & Shoes
People Tree liquidates UK business, owing creditors £8.5m
People Tree is reportedly set to put its UK business into liquidation, owing debts of more than £8.5m to creditors, The Guardian has reported. The debts include money owed to suppliers, customers and the majority of its British workforce. Following a deterioration in its trading performance, the sustainable fashion brand…
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27 SeptemberHealth & Beauty
Avon to sell through limited Superdrug stores and TikTok
Avon has revealed that its traditional model of door-to-door selling is “not for everybody”, as it announced it would start selling products in 100 Superdrug stores and through TikTok, The Daily Mail has reported. While the direct marketing retailer has historically operated through ‘Avon Ladies’, who would typically go from…
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