Loyalty Scheme
This coverage explores the use and evolution of loyalty schemes within the UK retail sector. Reporting highlights new programme launches, innovations in customer rewards, data-driven personalisation, regulatory considerations, and the commercial impact of loyalty initiatives on customer retention and spending. The content is designed for retail executives, marketers, and managers looking to enhance customer engagement and drive long-term value through loyalty strategies.
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May- 2024 -15 MayDepartment Stores
Angling Direct reports pre-tax profit of £1.5m as sales surge
British fishing equipment retailer Angling Direct has reported pre-tax profits of £1.5m in FY24, up from £700,000 the prior year. It also recorded revenues of £81.7m, up 10.2% in the financial year to 31 January 2024. Store sales increased by 7.6% to £44.4m (2023 £41.3m) and online sales increased by…
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Apr- 2024 -22 AprilNews
Today’s news in brief-22/4/24
Investors from the Middle East and China are eyeing Selfridges following Signa’s financial struggles, leading to restructuring and insolvency. Central Group, a co-owner, is seeking to buy out Signa’s stake, with potential partnerships being explored with sovereign wealth funds and tycoons. Notable entities like Saudi Arabia’s Public Investment Fund and…
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22 AprilSupermarkets
Asda profits soar 24% to £1.1bn amid sales boost in FY23
Asda has seen adjusted EBITDA after rent soar by 24% to £1.078bn in FY23, largely driven by like-for-like sales growth and the impact of strategic acquisitions, after the group welcomed four consecutive quarters of growth.For the year ending 31 December 2023, like-for-like sales (excluding fuel) rose by 5.4%, which Asda…
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5 AprilGovernment
Theo Paphitis slams gov’s ‘disappointing’ attitude towards retail
Theo Paphitis has called out the government’s “disappointing” attitude towards the industry’s importance, Retail Week has reported. It comes as Paphitis’ retail group, which comprises Ryman, Robert Dyas and Boux Avenue, achieved improved profitability in its full-year results. Paphitis said he had increased investment in his brands, whilst the government was…
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4 AprilNews
Dobbies appoints new CMO
Garden centre retailer Dobbies has announced that Phil Thomas has joined the group as chief marketing officer. Thomas, who has been CMO for Costa Coffee for the last three years, brings to Dobbies over 30 years of wide-ranging marketing experience in both retail and consumer goods. Before serving as CMO…
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Feb- 2024 -23 FebruaryEconomy
Mother’s Day spend to hit £1.7bn despite shoppers trading down
UK shoppers are set to spend £1.7bn on Mother’s Day this year, a 1.1% increase on 2023, as over half of consumers intend to purchase an item to celebrate the occasion, though price remains a main concern, according to the UK Mother’s Day Intentions 2024 report from GlobalData. However, Global…
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9 FebruaryNews
Tesco sells banking arm to Barclays in £700m deal
Tesco has announced the sale of its banking arm to Barclays in a £700m deal. Initially for a 10-year period, the partnership will combine Tesco’s market-leading brand, physical and digital reach and relentless customer focus with Barclays’ financial services capabilities and expertise in commercial partnerships. The partnership will allow the…
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2 FebruaryFeatures
Could loyalty schemes bring back the weekly shop?
The weekly grocery shopping spree has been falling out of favour for some time now, with just 16% of consumers now reportedly sticking to this food shop schedule as opposed to 26% in 2020, according to Savanta’s latest Grocery Eye report. Former Ocado Group finance director, Vineta Bajaj, chalks this…
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Jan- 2024 -24 JanuarySupermarkets
The Co-op to increase member-owners to 8 million by 2030
The Co-operative is looking to substantially increase the number of members-owners from five million to eight million by 2030. This new target follows the release of data, which showed that momentum in Co-op membership continued to grow significantly ahead of expectations. The Co-op now has five million active member owners,…
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Nov- 2023 -29 NovemberSupermarkets
Branded grocery suppliers increased unit profitability, CMA probe finds
A number of suppliers of branded grocery products “raised prices faster than costs rose”, according to the CMA’s latest findings from its review of competition among supermarkets. The news follows an initial assessment that focused on retail competition in the groceries sector from July, which identified 10 product categories including…
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