Logistics

How to win customer loyalty

Retail today is nothing like the shops we visited 30, 20 or even 10 years ago. Not only is much…

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Online delivery volumes defy expectations in July

Online retail parcel delivery order volumes were up 15.2% year-on-year in July, according to the latest data from the IMRG…

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House of Fraser Oxford Street store saved but 627 warehouse jobs still at risk

House of Fraser’s flagship Oxford Street store has been saved from closure by its new owners. The store was due…

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House of Fraser cancels all online orders

Struggling retailer House of Fraser has cancelled all online orders and will refund customers who have not received their products.…

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Aldi announces ‘carbon neutral by 2019’ aim

Aldi UK and Ireland has unveiled plans to become carbon neutral by 2019 following investment in a long-term carbon management…

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Five ways an omnichannel strategy can improve customer experience

A customer-centric strategy is the only way retailers can remain competitive in a rapidly changing retail environment. How does an…

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Amazon tax bill halved despite profits increase

Amazon’s UK corporation tax bill was £4.5m in 2017, its lowest bill in five years, despite tripling its pre-tax profits…

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Fast Fashion: The global battle

The fast fashion landscape is a crowded space. Spend a couple of minutes on a train platform, browsing Instagram, scrolling…

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Amazon faces legal action over alleged ‘bogus’ self-employment

GMB, the trade union for ‘gig economy’ workers, has announced plans to bring legal action against three of Amazon’s delivery…

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Retail survival tactics that work

The so-called retail apocalypse has hit both long-standing high street giants and hardworking independent retailers, although some brands are proving…

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