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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Lidl GB will increase hourly pay rates for store and warehouse staff from September, marking its fifth wage rise in two years.

Entry-level pay will rise from £12.75 to £13.00 nationally, increasing to £13.95 depending on length of service. In London, hourly rates will increase from £14.00 to £14.35, rising to £14.65 with service-based increments.

The move brings Lidl’s total investment in pay to more than £70m and keeps it above both the real living wage and the London living wage.

Chief people officer Stephanie Rogers said: “Over the last two years, we’ve held our spot as the fastest growing bricks-and-mortar supermarket. This continued success is made possible because of the ongoing efforts of our colleagues, including customer assistants, shift managers, warehouse operatives and cleaners, whose commitment is greatly appreciated. In recognition of their contribution, we continue to ensure we are market leading on pay.”

The retailer employs more than 35,000 people across over 980 stores and 14 distribution centres in England, Scotland and Wales.

Last month, Lidl revealed it was planning to cut a number of head office roles as part of a wider strategy to support its UK expansion.

According to the supermarket chain, no customer-facing roles would be affected by the move, which comes as it reviews its operations to ensure it is “set up with the right foundations” to support current and future growth.

The plans include the opening of 40 new stores this year, creating more than 1,000 new jobs for store colleagues. The group also aims to accelerate its store growth in the coming years.

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