Logistics
This coverage examines logistics operations and challenges within the UK retail industry. Reporting highlights supply chain strategies, warehouse management, delivery networks, technology integration, and responses to disruption. Focused on efficiency and resilience, it provides retail executives and managers with insights to optimise operations, reduce costs, and improve customer fulfilment across channels.
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Oct- 2019 -14 OctoberAdvice
Returns: Can you charge the customer?
“Can I charge for returns?” Well… Yes. But of course, it isn’t quite as simple as that. What to do about returns is one of the biggest challenges facing internet retailing. Fast fashion – and ASOS in particular – have struggled to deal with the increasing tendency for consumers (particularly…
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9 OctoberPeople Moves
Kingfisher appoints new CFO
DIY retailer Kingfisher, which owns B&Q, has appointed Bernard Bot as its new chief financial officer (CFO). Bot will take up the role on 21 October 2019 and will be appointed to the board of directors on that date. He will also become a member of the group executive team.…
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1 OctoberPeople Moves
Sainsbury’s Argos CEO to exit
The CEO of Sainsbury’s Argos, John Rogers, has announced he is leaving the business to become the CFO of advertising and public relations company WPP. Rogers will leave the business on 31 October 2019 with Argos’s retail and logistics teams reporting to Simon Roberts, its retail and operations director. Argos’s…
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1 OctoberAdvice
From clicks-to-bricks
2019 continues to be an extremely turbulent time for the retail sector. Barely a week goes by when we don’t hear of yet another, long-standing and well-established high street retailer beginning to crumble as it struggles to keep up with a number of online rivals. In fact, new figures released…
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Sep- 2019 -27 SeptemberComment
How to save a sale with an efficient warehouse operation
One of the biggest frustrations in store shoppers face is not being able to find the products they’re looking for – whether they are sold out, hard to find or simply not practical to keep in stock. And customers hardly ever ask about them if they’re not. While these missed…
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12 SeptemberAdvice
Digital commerce and ‘the Goldilocks effect’
This is the single greatest barrier to digital commerce success for businesses and retailers alike. Take Black Friday as an example – there are so many moving components involved in launching a promotion on the biggest shopping day of the calendar year. All of these have to be stacked up…
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11 SeptemberAdvice
Time is critical: Getting ‘retail fast’ right
Stories of store closures seem to be near constant, and calls for “the death of retail” or “the end of the high-street” seem to happen every day. At the same time, a new wave of retailers – often with their roots in e-commerce – are investing in physical presence as…
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11 SeptemberHigh Street
Inditex reports record net sales and revenue in H1
Inditex Group, owners of retail chain Zara has reported record revenue and net sales for the first half of 2019. Net sales topped €12.82bn (£11.4bn) for the first time, a year-on-year growth of 7%, for the period from 1 February-31 July 2019. Net profit hit a new record of €1.55bn…
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Aug- 2019 -21 AugustAnalysis
How food retailers can capitalise on AI’s potential
The grocery sector is preparing for a period of unprecedented disruption as food retailers battle to discover new sources of value for consumers. Focusing on the fundamental aims of improving customer service, loyalty and integration of digital and real-life experience, retailers are seeking out ways to better understand shoppers’ buying…
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19 AugustAdvice
Retail versus digital – can’t we all just get along?
There’s no doubt about it – consumer behaviour has, without question, been one of the main drivers that has contributed to the volume of store closures that we’re seeing now more than ever before. And in some ways, this ‘shift in consumer behaviour’ is to blame for the ‘bricks versus…
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