Logistics

Retailers have more to do to meet consumer demand for deliveries

With the Christmas rush in full flow, the pressure is on for retailers to provide their customers with a platinum…

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How customer-centricity is the key to the online grocery market

The British online grocery retail market is set to grow by almost nine per cent over the next five years…

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Returns and fraud – two key issues for e-commerce in 2020

While returns continue to be a fact of life for retailers for a number of reasons, one area they can…

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Why shoppers want simple sustainability

The Black Friday and Cyber Monday shopping spike is putting packaging into perspective for shoppers and creating demand for simple…

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Why shoppable social media means retailers must embrace returns

Growing social commerce This year marks 25 years since the first secure online transaction was completed, signalling the birth of…

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Morrisons appoints two new senior members

Morrisons has appointed two senior executives , naming a new chief financial officer and new chief operating officer. The ‘Big…

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How online retailers can reduce the impact of festive returns

Peak season is just around the corner and this year more than a quarter (28%) of UK shoppers expect to…

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How can social media be used to build customer loyalty?

The UK’s high street retailers are continuing to struggle – in September 2019 analysts recorded the highest net closure rate…

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Co-op announces David McKnight as new director

The Co-operative has confirmed the appointment of David McKnight as new managing director of the Federal Retail and Trading Services.…

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Lidl eyes 230 new stores by 2023

German discount supermarket chain Lidl is set to increase its rate of expansion by opening 230 new stores in the…

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