Logistics
This coverage examines logistics operations and challenges within the UK retail industry. Reporting highlights supply chain strategies, warehouse management, delivery networks, technology integration, and responses to disruption. Focused on efficiency and resilience, it provides retail executives and managers with insights to optimise operations, reduce costs, and improve customer fulfilment across channels.
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Dec- 2025 -11 DecemberClothing & Shoes
Club L London FY profits soar 351% amid expansion
Club L London has seen pre-tax profits soar by 351% in its “record” full-year results, rising by £3.1m to £14m, as the womenswear brand continued its international expansion. Gross profit meanwhile rose by 62% to £37.8m, up from £23.4m the prior year, while profit margins rose from 6.9% to 21.1%.…
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9 DecemberPeople Moves
Ocado names former Darktrace CFO as NED
Ocado Group has appointed Cathy Graham as an Independent non-executive director with effect from 1 February 2026. From 2020 to 2025, Graham was the CFO of Darktrace plc, a world leader in autonomous cyber AI. Her experience also includes seven years at 2U, a technical partnership business. Ocado said she…
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5 DecemberFeatures
How retailers can keep staff from feeling undervalued and stressed
On a Sunday afternoon in Germany, some McDonald’s employees used to make a 45-minute trip for a task that now feels almost absurdly analogue: checking a paper rota. As Abby Guthkelch, VP Executive Advisory at Flip, recalls, there was “a crazy story of, um, people having to drive 45 minutes…
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3 DecemberClothing & Shoes
Zara owner sees PBT jump 3.6% to €6bn
Zara parent company Inditex has seen robust operating performance as its profit before tax increased 3.6% to €6.0bn (£5.26bn) for the nine months ended 31 October 2025. The group attributed this growth to the creativity of its teams, the fully integrated business model and its diversification. During the period the…
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1 DecemberComment
Driving innovation: the role of data in modern logistics
In the era of digital transformation and connected supply chains, data is at the heart of every innovation in modern logistics. From tracking deliveries in real time to ensuring regulatory compliance, digital data solutions are revolutionising how goods move across the world. For instance, the adoption of a digital tachograph…
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Nov- 2025 -24 NovemberComment
Three hotspots for peak-proofing supply chains
BFCM sales spike Various reports suggest a bumper BFCM for retailers and consumer brands. VoucherCodes predicts UK consumers will spend up to a total of £9.52bn across this year’s BFCM weekend. Data from the Nationwide building society estimates more than 12 million transactions will be made on the first day…
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24 NovemberGovernment
Reeves to delay end of low-value import tax break until 2029
Britain will scrap the long-standing tax exemption on low-value imports in 2029, delaying a move sought by major retailers who say the current regime hands an advantage to fast-growing overseas platforms, The Times has reported. It comes as the Treasury has confirmed it will abolish the “de minimis” rule –…
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7 NovemberPeople Moves
Boots names former John Lewis exec as customer and marketing head
Boots has announced the appointment of former John Lewis executive, Charlotte Lock, as its new senior vice president for customer and marketing. Lock joins the health and beauty retailer after serving as pan-partnership customer director at John Lewis from March 2022 to June 2025. Before that, she held several roles…
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7 NovemberOnline & Digital
M&S to expand Zalando partnership
Marks and Spencer has signed a partnership agreement with ZEOS, the B2B unit of Zalando, to fulfil its entire online direct-to-consumer orders in continental Europe covering 21 markets. The new agreement will enable M&S to take advantage of ZEOS’ inventory efficiency, creating one single stock pool as well as an…
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4 NovemberFeatures
When the cloud crashes: what the AWS outage means for UK retail
At 08:09 BST on Monday 20 October, thousands of retail websites, payments systems and logistics platforms began to stutter. Shoppers couldn’t check out and delivery apps wouldn’t load. Even customer service dashboards went dark. The culprit was Amazon Web Services (AWS), the backbone of much of the world’s online infrastructure.…
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