HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Jan- 2019 -18 JanuaryAnalysis
Fall of the high street — can retailers survive?
The UK’s high streets are under attack. From the continued rise of online shopping, which has led to a reduction in footfall, to increases in business rates and the Living Wage, Britain’s retailers are struggling. The decline of the British high street has dominated the headlines in 2018 with in…
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17 JanuaryComment
What steps should brands take to ensure their online presence is optimised?
Online retail sales are growing and are estimated to be in the region of 8.8% of total retail spending globally, equivalent to around $2.5trn. The UK already tops the list of countries with retail e-commerce sales as a percentage of total retail sales, with 18%. So, given that we live…
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16 JanuaryAdvice
AI-enabled retail – helping to level the playing field for physical retailers
The rise of ecommerce and subsequent access to a whole lot of data about online shoppers has provided retailers with new insight into customers shopping habits and behaviours and as a result, has changed the way retailers engage with their customers, both online and in store. In the past, it…
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15 JanuaryComment
Three retail predictions that didn’t happen in 2018 – but might in 2019
Today, customers are fortunate enough to have a wide variety of options to choose from when shopping online. However, this means that shopping expectations – and habits – have changed. Retailers must ensure they offer a seamless shopping experience for customers, that meets buyer needs; otherwise, they risk losing out…
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11 JanuaryAnalysis
Keeping up with Amazon
Since its inception in the 90s, Amazon has become a global retail giant that has transformed the industry. Whether that transformation is seen as a positive or negative will vary depending on experience and which side of the argument you find yourself. For many retailers, Amazon, and similar online giants…
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9 JanuaryAdvice
Why online retailers must address the checkout process
The retail industry has dramatically changed and continues to do so at a rapid pace. The days of bricks-and-mortar stores being a consumer’s only option are long gone. Easy to navigate web pages, a wide variety of products to choose from and getting items delivered straight to your door all…
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8 JanuaryComment
Turning marginal into massive gains for retailers
No-one talks about retail in terms of online and offline anymore. The word omnichannel entered and left our parlance with equal speed. Retailers are now focused on providing customers with the choice, experience and delivery they want, when they want it – regardless of the channel on which any part…
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7 JanuaryAdvice
How retailers can benefit from corporate structure simplification
“Any intelligent fool can make things bigger and more complex. It takes a genius and a lot of courage to move in the opposite direction.” Whilst I’m sure Albert Einstein was referring to complex physics when he made this assertion, his words are true for business generally and more specifically,…
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3 JanuaryAnalysis
Why the profit warning from ASOS has added to the retail gloom
Retailers are hoping for a busy New Year period following a very tough year of trading. Much of the current market analysis and speculation has placed the blame for a host of high-street insolvencies on a rise in online shopping and skyrocketing rents for stores. However, the recent news that…
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2 JanuaryComment
Why shoppers are holding on to smartphones and laptops for longer than ever
In the golden era of technology, gadgets have become increasingly consumable as shoppers now upgrade to the latest models and versions well before there is any technical need to do so. Despite the latest designer smartphone brands continuing to seemingly fly off the shelves, recent studies suggest that the average…
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