HR

Keeping up growth: How online retail teams can work smarter

It’s been a heck of a year for online retailers. But being so busy means teams are increasingly stretched. Growth…

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How temporary workers could make the difference to Covid-19 workforce planning

Today, on average just one in six firms (15%) rely on a flexible workforce; with 1.5 million temporary employees working…

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How to retain customers gained during the pandemic

Big life events like marriage, divorce, becoming parents, and the current once in a century pandemic, all have a huge…

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Headless commerce, friend or foe?

Steve Jobs knew a thing or two about delivering exceptional experiences. Despite running a technology business, Jobs did not believe…

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The window of opportunity for pop-ups

The Coronavirus pandemic and subsequent events of this year have exacerbated the ongoing decline of the British high street, with…

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What to know: High street tenancies

As the Scottish Government considers extending the Coronavirus (Scotland) Act anti-irritancy provisions, which effectively prevent landlords from terminating commercial leases,…

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Behind the headline figures: Four reasons for optimism for retailers

The latest retail figures are showing signs of real encouragement for retailers. Retail sales volumes rose a better-than-expected 3.6% in…

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Rethinking your staffing requirements to survive the recession

With a new CBI survey revealing the highest level of retail job cuts since the 2009 crisis, lockdown restrictions, a…

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Ray Kelvin returns to Ted Baker board through nominee director

Ray Kelvin, the founder of Ted Baker, has returned to the retailer’s executive board, following his exit last year amid…

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Preventing fraud in ecommerce: how retailers should respond

It’s been nearly five months since the prime minister announced a state of lockdown in the UK due to the…

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