Click and Collect
This coverage explores the development and impact of click and collect services in the UK retail sector, focusing on customer behaviour, logistics, technology, and in-store operations. Reporting highlights how retailers optimise click and collect to enhance convenience, drive footfall, and improve efficiency — providing insight for executives, managers, and professionals managing omnichannel strategies.
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Feb- 2024 -1 FebruaryNews
Today’s news in brief-1/2/24
Lloyds Pharmacy, now known as Diamond DCO Two Limited, entered voluntary liquidation, owing £293m to 514 creditors. The liquidation process will be handled by Martin Armstrong and Andrew Bailey of Turpin Barker Armstrong Accountants. The majority of the debt is owed to current and former owners, including Diamond DCO One,…
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1 FebruaryDIY
Ikea UK turnover hits £2.5bn as profits double in FY23
Ikea UK has seen turnover hit £2.46bn in FY23, with total sales up by 11.9%, as operating profits almost doubled from £49.6m to £111.2m. Trade was particularly boosted by click and collect purchases, which soared by 48% over the period. In addition, there were one million new visits to IKEA…
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Jan- 2024 -9 JanuaryHigh Street
Cotswold Outdoor owner to boost in-store efficiency
O&CC, the owner of brands Cotswold Outdoor, Snow and Rock and Runners Need, plans to complete a full chain rollout of the cloud-based platform Pricer Plaza as a way to boost in-store efficiency and its customer experience. The rollout follows news that the clothing and activewear retailer deployed Electronic Shelf…
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9 JanuarySupermarkets
Brits spend record £4.8bn on groceries during Christmas
Sales at the UK supermarkets reached a record breaking £4.8bn during the week ending 23rd December 2023, according to the latest data from NIQ. This is a +4.3% uplift in sales compared with Christmas in 2022 as volumes also increased by 1.2% as shoppers traded up at this busy time…
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Nov- 2023 -27 NovemberNews
Made launches first store in Sheffield
Next has announced the opening of the first Made store, as it makes a return to the High Street. The new store opened its doors at Vulcan Road in Sheffield on Friday 24 November. Covering 4,000 sq.ft, the store will offer customers the opportunity to browse a range of design-led…
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8 NovemberNews
Today’s news in brief-8/11/23
JD Sports is facing scrutiny over a £3.5m non-compete deal with its former CEO, Peter Cowgill. This agreement, signed in September of the previous year, was intended to prevent Cowgill from working with or advising competitors for the next two years. However, it has come to light that Cowgill has…
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8 NovemberNews
M&S profits soar 75% to £360m in H1
M&S has reported its profit before tax soared by 75.3% to £360.2m in the first half of the year, up from £205.5m the prior year, as its Food and Clothing and Home businesses both outperformed the market. Overall sales increased by 10.8% to £6.1bn in the period, compared to £5.5bn…
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7 NovemberClothing & Shoes
Primark sales jump 15% to £9bn
Primark owner Associated British Food (ABF) has revealed that Primark sales rose 17% to over £9bn, for the year ended 16 September 2023. Despite this, the company saw its adjusted operating profit drop 3% to £735m and its adjusted operating margin drop to 8.2%. The company put this down to…
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1 NovemberPeople Moves
Rise in shoppers planning to spend more this Xmas, study finds
More UK consumers are planning to increase their Christmas spending this year compared with last year, signalling a competitive festive season for retailers, according to research by Deloitte. Deloitte’s Consumer Tracker report surveyed more than 3,100 UK consumers about their spending intentions in the final three months of 2023 –…
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Sep- 2023 -12 SeptemberClothing & Shoes
Primark owner ups guidance after 15% sales surge
Primark owner Associated British Foods (ABF) has raised its profit guidance after seeing better than expected results. The company now expects an adjusted operating profit “slightly better” than its previous expectation of “moderately ahead” of its £1.4bn profit last year. It also expects Primark sales to be around £9bn for…
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