Apple
This coverage examines Apple’s operations and strategy within the UK retail and technology market, focusing on store performance, product launches, marketing initiatives, sustainability efforts, and leadership decisions. Reporting highlights how Apple drives consumer engagement and innovation while navigating competitive and regulatory pressures — providing insight for executives, managers, and professionals in technology, retail, and brand management.
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Oct- 2019 -22 OctoberComment
How retailers can guarantee success this festive season
Whether it’s Aldi’s Kevin the Carrot, or John Lewis’ The Bear and The Hare, Christmas adverts are often the ones that stick in our minds as consumers, with an influence that lingers long after the trees have been taken down and the turkey sandwiches devoured. For retailers, the festive period…
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Jul- 2019 -15 JulyAnalysis
Why the in-store shopping experience is irreplaceable
There’s no denying that the shopping experience has truly transformed over time. However, it’s also important to appreciate that the in-store shopping experience is irreplaceable to any online alternatives. A change in shopping habits More of us know what we want when we walk into a shop. In fact,…
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8 JulyAnalysis
Why customers want to feel what they’re buying
While it may be convenient, browsing for items on a phone screen isn’t everything. In an increasingly connected world, where 66% of people suffer from nomophobia – the fear of being without your phone – brick-and-mortar spaces are making a comeback as locations where shoppers can physically experience a product.…
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May- 2019 -29 MayHigh Street
WHSmith ranked worst retailer in Which? Survey
WHSmith has finished bottom of Which?’s annual UK high street shops survey rankings of more than 100 shops, while specialist retailers came out on top. The annual survey of more than 7,700 Which? members looked at the bricks-and-mortar shops offering the best in-store experiences. WHSmith finished with a customer score…
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24 MayAnalysis
Pivoting on experience to revive the UK high-street
It’s no secret that it’s a troubling time for the UK high-street. The recent news that Boots might be considering store closures globally following “its most difficult quarter” since the retailer’s formation is the latest brushstroke of a much larger picture. Global Data, the market research firm, points the reason…
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23 MayAnalysis
How a data-driven locally optimised digital strategy can save high street retailers
In a challenging environment on the high street, it is vital for retailers to optimise their digital marketing to attract local shoppers. Yet many big-name brands are failing in the attention to detail needed to properly promote their physical stores in online advertising. Some have paid the ultimate price. Recent…
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Mar- 2019 -25 MarchAnalysis
Designing the stores of the future
The ever-increasing shift to online shopping, powered by e-tail giants such as Amazon, and the rise of mobile and social commerce dovetailing the consumer desire for experiences, have impacted the British high street. While retailers are under severe pressure, this is far from the end of physical retail stores. Many…
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21 MarchOnline & Digital
Carphone Warehouse rebuked over ‘Cyber Monday’ promotion
Carphone Warehouse has been rebuked by the Advertising Standards Authority (ASA) over an iPhone promotion. Four complainants who had attempted to take up the offer which stated “Apple iPhone XR £36.00 P/M free handset 100GB data cyber monday”, and were later told their order could not be processed, challenged whether…
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Feb- 2019 -7 FebruaryHR
Apple retail boss Angela Ahrendts quits
Angela Ahrendts has quit her role as Apple’s head of retail following five years with the technology retailer, and will vacate her post in April. Apple has not given a reason for the retail boss’s departure, following a mixed year for the company which saw it secure a trillion dollar…
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Jan- 2019 -31 JanuaryAnalysis
Predictions on tech for consumer retail arising from CES
Although I was hoping for announcements from CES on how 5G will change our lives and the impact AR is going to have on consumer feedback data, what did come out didn’t disappoint. The five key developments announced at CES that piqued our interest were: Halford’s smart ‘Cybic bikes’, linked…
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