Accessibility
This coverage examines accessibility issues and initiatives within the UK retail sector, focusing on inclusive store design, digital access, workforce practices, and regulatory developments. Reporting highlights how retailers address the needs of disabled customers and employees, offering insights for managers, executives, and professionals committed to improving accessibility and compliance in retail environments.
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Sep- 2022 -9 SeptemberComment
Socially conscious consumers can be targeted with better UX
Sustainability may have a new focus: the carbon footprint of digital retailers. In response to the pandemic, more and more brands turned to e-commerce, which now makes up one-fifth of all purchases. On paper, this shift appears positive: less physical footfall and fewer trips to the high street in cars.…
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May- 2022 -17 MaySupermarkets
M&S to open new Lakeside store in 2023
Marks and Spencer has announced that it will open a new store at Lakeside centre, situated in Essex, due to launch in Spring 2023. Lakeside’s existing Marks and Spencer store will move from its current location to the new unit, covering 98,000 sq ft of net selling space. The relocation…
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Apr- 2022 -14 AprilPeople Moves
Superdrug unveils major leadership reshuffle
High street retailer Superdrug has announced several new leadership moves as part of an executive board reshuffle which sees its female board presence bolstered. Simon Comins, previously commercial director, will move to chief commercial officer, as he marks 35 years with the business, starting in 1987 on the Superdrug shop…
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Mar- 2022 -2 MarchComment
Live shopping: a fad or the future of retail?
Just a few short years ago the concept of live-stream shopping felt somewhat like an anachronism, conjuring up visions of the ‘teleshopping’ trend of yesteryear, in the days before online shopping had become the consumer norm. But, in recent years, the concept has been entirely reinvented. The live shopping phenomenon…
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Feb- 2022 -23 FebruaryHigh Street
New report indicates extent of high street challenge, says Bira
A report released by PwC about a study on how the high street is fairing shows how “challenging the high street continues to be”, according to The British Independent Retailers Association (Bira). The report, released this week, highlighted how store closures for chains and multiples slowed versus the last two…
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7 FebruaryNews
Aldi partners with British Land to open four new stores
Aldi has agreed four new leasing deals with property and investment company British land, totalling 85,000 sq ft of space. Last year, British Land identified a “clear” value opportunity in retail parks and has made £400m of acquisitions since, bringing its retail park portfolio value to £1.7bn. Aldi said it…
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Nov- 2021 -22 NovemberHigh Street
Black Friday footfall set for comeback in 2021
A surge in shopping is forecast for Black Friday this year, with UK footfall set to increase by 7.9% between 21 and 27 November against the previous week, according to the latest figures from Springboard. The higher footfall is set to peak on Black Friday itself, with a predicted rise…
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5 NovemberFeatures
The journey so far: Disability provisions in the retail sector
Tesco, among other retailers, has recently implemented a ‘quiet hour’ scheme in a bid to improve its inclusivity. Measures such as the dimming of lights and reduction of noise are included in the retailer’s plan to make shopping a more ‘calming’ experience for minority groups. Although this is evidence of…
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Oct- 2021 -18 OctoberComment
Checkoutless Stores: The Future of Retail
Retailers have been significantly impacted by the pandemic. In 2020, total retail sales fell by 1.9% compared to 2019. Now that consumers are returning to stores, retailers must look to welcome them in new ways. Consumers now want a fast, easy, and convenient shopping experience. On average, a person spends…
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1 OctoberSupermarkets
Tesco to launch InPost partnership across estate
Tesco has announced a new nationwide partnership with out-of-home and e-commerce delivery company InPost, which will see InPost’s automated parcel machines (APMs) deployed across Tesco’s entire large-format store estate in the UK. The new rollout is set to reach up to 500 large-format sites by the end of November, and…
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