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Online & Digital

The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.

  • Jun- 2025 -
    24 June
    Debenhams partners with InPost to expand delivery service

    Debenhams partners with InPost to expand delivery service

    Debenhams Group has announced that it has partnered with InPost to expand its delivery options across the UK. Customers will now have access to InPost’s “extensive” network of 10,000 lockers and 6,000 parcel shops nationwide. The move is part of the group’s ongoing commitment to making online shopping more convenient…

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  • 24 June
    Amazon to invest £40bn as part of major UK expansion

    Amazon to invest £40bn as part of major UK expansion

    Amazon has unveiled plans to invest £40bn in the UK over the next three years, which will see it build four new fulfilment centres and new delivery stations whilst creating thousands of jobs. As part of the investment it will also upgrade and expand its existing network of over 100…

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  • 20 June
    Retail sales see sharpest monthly fall since December 2023

    Retail sales see sharpest monthly fall since December 2023

    Retail sales volumes fell by 2.7% in May, according to the latest retail sales figures from the ONS, marking the sharpest monthly decline since December 2023. The fall followed a revised 1.3% rise in April and was driven largely by reduced spending in food stores and weaker sales of clothing…

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  • 10 June
    Inspiration Commerce Group acquires Trouva

    Inspiration Commerce Group acquires Trouva

    Online marketplace Trouva has been acquired by Inspiration Commerce Group (ICG), marking the company’s entry into the curated retail platform sector for an undisclosed sum. ICG, which owns European lifestyle content platform Stylight and fashion marketplace MyBestBrands, stated that the move was part of a wider strategy to grow its…

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  • 9 June
    Amazon to take action on catalogue abuse following CMA probe

    Amazon to take action on catalogue abuse following CMA probe

    Amazon Europe has signed undertakings committing to enhance its existing systems for tackling fake reviews and catalogue abuse, following an investigation by the Competition and Markets Authority (CMA).  In 2021, the CMA launched an investigation into Amazon and Google for their failure to remove fake reviews.  Subsequently, Amazon has pledged…

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  • 4 June
    North Face and Cartier customer data stolen in cyber attacks

    North Face and Cartier customer data stolen in cyber attacks

    North Face and Cartier have become the latest retailers to see customer data breached in cyber attack incidents. VF Corporation, the owner of North Face, wrote to some customers to inform them of “unusual activity” discovered last month, which was investigated “immediately”. It told customers that the attacker could have…

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  • 3 June
    Cotswold Outdoor Group to launch new retail media network

    Cotswold Outdoor Group to launch new retail media network

    Cotswold Outdoor Group is set to launch a new retail media network in partnership with Zitcha, a unified retail media platform that allows retailers to build and scale their retail media networks. According to the group, it’s the next step in its strategy to deliver a “best-in-class, omnichannel retail experience…

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  • May- 2025 -
    23 May
    Very Group revenues dip amid ‘tough UK retail climate’

    Very Group revenues dip amid ‘tough UK retail climate’

    Very Group has reported a 3.8% decrease in total revenues to £1.60bn for the 39-week period ended 29 March 2025. Its UK revenues, which represents 88% of group revenues, also fell by 2.5% to £1.40bn, despite seeing a strong result within its Home category with growth of 8.9%, and 24.6%…

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  • 8 May
    Amazon launches Haul in the UK as it aims to rival Temu on prices

    Amazon launches Haul in the UK as it aims to rival Temu on prices

    Amazon has launched its new Haul proposition in the UK, allowing customers to shop “ultra-low-priced” products across multiple categories including fashion, home, and lifestyle. Amazon Haul, which launched in the US last year, will offer customers thousands of products for £20 or less, with the majority under £10 and some…

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  • 6 May
    Deliveroo to be acquired by US rival DoorDash in £2.9bn deal

    Deliveroo to be acquired by US rival DoorDash in £2.9bn deal

    Deliveroo has announced it has agreed to a £2.9bn takeover deal from US delivery platform rival Doordash. The delivery giants said the deal will help improve Deliveroo’s market share while the “complementary geographic regions” will see Doordash enter nine new countries for the first time, including the UK. The news…

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