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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Debenhams Group has announced that it has partnered with InPost to expand its delivery options across the UK.

Customers will now have access to InPost’s “extensive” network of 10,000 lockers and 6,000 parcel shops nationwide.

The move is part of the group’s ongoing commitment to making online shopping more convenient and flexible as it rolls out its successful marketplace model.

InPost is now live as a primary delivery option on Debenhams-owned brands, including Dorothy Perkins, Coast and Warehouse, as well as on Boohoo and Nasty Gal.

The company has stated that since launching the InPost delivery option at the end of May, thousands of customers have already selected it as their preferred delivery method.

InPost will also be live across the group’s other brands – BoohooMan, Karen Millen and PrettyLittleThing later this year. The company also plans to implement a next-day delivery option in the future.

Debenhams Group CEO Dan Finley said: “We know that customers are looking for more choice and convenience. Plans often change, so shoppers need flexible delivery options that can fit easily into their everyday lives and schedules.

“By adding InPost to our delivery options, we’re giving customers even more control over when and where they pick up their orders, making it even easier for them to access the brands they love across Debenhams Group.”

InPost CEO Neil Kuschel added: “Partnering with Debenhams Group is another exciting step in our mission to make deliveries work better for consumers and retailers alike. With consumers increasingly demanding fast, convenient and reliable ways to shop online, InPost provides a scalable solution that meets those expectations.

“It’s been fantastic to see such strong early adoption across the Debenhams Group brands and to work at pace together to deliver a seamless experience for shoppers nationwide.”

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