Online & Digital
The latest news, updates and analysis on the online and digital segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.
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Jul- 2025 -25 July
Depop appoints new chief executive
Depop, the community-based fashion resale marketplace, has appointed Peter Semple as chief executive officer, effective 1 August, following his tenure as interim chief executive. Semple first joined the fashion resale platform as chief marketing officer, later assuming interim leadership. He replaces former chief executive Kruti Patel Goyal, who left the…
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18 July
BNPL borrowers set to receive new protections under FCA proposals
Buy now pay later (BNPL) customers would benefit from similar protections to other types of lending under new proposals from the Financial Conduct Authority (FCA). The draft rules would require lenders to assess affordability and offer support if borrowers fall into financial difficulty. BNPL users would also be able to…
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17 July
Ocado Retail CCO to depart after less than two years
Ocado Retail chief commercial officer Amit Chitnis is set to depart the company having joined in December 2023. The company’s director of commercial development George Dean has been named as the company’s interim CCO to ensure a seamless transition. Chitnis joined Ocado from Tesco where he spent a decade in…
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9 July
Secret Sales acquires Dutch brands V&D and To Be Dressed
Secret Sales, Europe’s off-price marketplace for fashion and beauty, has acquired V&D (Vroom and Dreesmann) and To Be Dressed in a deal aimed at accelerating growth in the Benelux region. The move marks the return of one of the Netherlands’ “most recognisable” retail names. V&D, which was known for its…
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2 July
Amazon hits robot milestone as fleet nears outnumbering humans
Amazon has deployed its one millionth robot to its workforce, marking the highest number of robots the company has ever had and almost equalling the number of human workers at its facilities. According to The Wall Street Journal, Amazon currently employs about 1.56 million people overall, with the majority of…
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Jun- 2025 -30 June
Ocado’s increased debt calls turnaround plan into question
Ocado’s turnaround plans have reportedly been called into question as its heavy reliance on debt in a high inflationary environment threatens its ability to turn a profit, The Telegraph has reported. The online grocer saw its annual debt interest bill climb from around £27m last year to nearly £100m in…
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27 June
Dotdigital Group acquires influencer, affiliate and referral marketing platform Social Snowball for $35m
Dotdigital Group plc (AIM: DOTD), the leading SaaS provider of customer experience and data platforms (CXDP), has acquired Social Snowball Holdings, Inc., a US-based influencer, affiliate, and referral marketing platform for e-commerce brands, for $35m (£25.5m). The investment brings together two fast growing technologies that until now have been distinct…
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26 June
Moonpig CEO to step down amid strong FY25
Moonpig CEO Nickyl Raithatha is set to step down after seven years in the role following a 12 month notice period, whilst the company also welcomed rising sales in its full-year results. The board has announced that the search for a successor has commenced and Raithatha will continue to lead…
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25 June
Amazon rated worst for supplier compliance in GCA survey
Amazon has ranked bottom for compliance in an official survey of grocery retailers, with more than one in three suppliers saying it rarely or never complies with rules on fair treatment, according to the Times. Only 66% of Amazon suppliers said the company consistently or mostly adhered to the Groceries…
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24 June
Debenhams partners with InPost to expand delivery service
Debenhams Group has announced that it has partnered with InPost to expand its delivery options across the UK. Customers will now have access to InPost’s “extensive” network of 10,000 lockers and 6,000 parcel shops nationwide. The move is part of the group’s ongoing commitment to making online shopping more convenient…
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