Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Jun- 2025 -9 June
Amazon to take action on catalogue abuse following CMA probe
Amazon Europe has signed undertakings committing to enhance its existing systems for tackling fake reviews and catalogue abuse, following an investigation by the Competition and Markets Authority (CMA). In 2021, the CMA launched an investigation into Amazon and Google for their failure to remove fake reviews. Subsequently, Amazon has pledged…
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4 June
North Face and Cartier customer data stolen in cyber attacks
North Face and Cartier have become the latest retailers to see customer data breached in cyber attack incidents. VF Corporation, the owner of North Face, wrote to some customers to inform them of “unusual activity” discovered last month, which was investigated “immediately”. It told customers that the attacker could have…
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3 June
Cotswold Outdoor Group to launch new retail media network
Cotswold Outdoor Group is set to launch a new retail media network in partnership with Zitcha, a unified retail media platform that allows retailers to build and scale their retail media networks. According to the group, it’s the next step in its strategy to deliver a “best-in-class, omnichannel retail experience…
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May- 2025 -23 May
Very Group revenues dip amid ‘tough UK retail climate’
Very Group has reported a 3.8% decrease in total revenues to £1.60bn for the 39-week period ended 29 March 2025. Its UK revenues, which represents 88% of group revenues, also fell by 2.5% to £1.40bn, despite seeing a strong result within its Home category with growth of 8.9%, and 24.6%…
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8 May
Amazon launches Haul in the UK as it aims to rival Temu on prices
Amazon has launched its new Haul proposition in the UK, allowing customers to shop “ultra-low-priced” products across multiple categories including fashion, home, and lifestyle. Amazon Haul, which launched in the US last year, will offer customers thousands of products for £20 or less, with the majority under £10 and some…
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6 May
Deliveroo to be acquired by US rival DoorDash in £2.9bn deal
Deliveroo has announced it has agreed to a £2.9bn takeover deal from US delivery platform rival Doordash. The delivery giants said the deal will help improve Deliveroo’s market share while the “complementary geographic regions” will see Doordash enter nine new countries for the first time, including the UK. The news…
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6 May
Zalando revenues rise 7.9% to €2.4bn in Q1
Zalando has seen its revenues grow by 7.9% to €2.4bn (£2bn) during the first quarter of 2025. Gross merchandise volume (GMV) for the group increased 6.5% to €3.5bn (£2.9bn) while adjusted EBIT rose to €46.7m (£39.7m) representing a margin of 1.9% and up 0.7%. Within the B2C growth vector, the…
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Apr- 2025 -30 April
Ann Summers and Maplin launch virtual storefronts through Deliveroo
Deliveroo has announced the launch of a new virtual store concept for retailers, with Ann Summers and Maplin Electronics named as the first to use virtual storefronts through the app. Available to customers in London and Cambridge, their fully-branded virtual storefronts will operate within the Deliveroo app to offer customers…
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29 April
Vinted profits triple in FY24 as revenues soar 36%
Vinted Group has seen its profits triple in FY24, as net profit soared by 330% to €76.7m (£65.1m), while revenues rocketed 36% to €813.4m (£690.5m) during the financial year. The group also significantly strengthened its financial position, reporting adjusted EBITDA of €158.9m (£134.9m), compared with €76.6m (£65m) the prior year. …
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28 April
Deliveroo CEO set for £172m payout from DoorDash takeover deal
Deliveroo co-founder and chief executive Will Shu could receive a £172m payout if the board approves a £2.7bn bid deal from DoorDash, The Times has revealed. The UK delivery company announced on Friday (25 April) that it had received a takeover proposal from the larger American rival at a price…
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