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Online & Digital

Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโ€™s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ€” helping professionals stay ahead in an increasingly connected marketplace.

  • Apr- 2021 -
    29 April
    In The Style sees sales rise 130% to ยฃ44.5m

    In The Style sees sales rise 130% to ยฃ44.5m

    Online fashion retailer In The Style has revealed that it expects turnover for the full-year period ending 31 March 2021 to be no lower than ยฃ44.5m, a year on year increase of more than 130%. During the period, the retailer said that new customer generation increased by 19% to 420,000,…

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  • 29 April
    Asos calls for new law to strengthen Modern Slavery Act

    Asos calls for new law to strengthen Modern Slavery Act

    Asos has called for the implementation of a new mandatory human rights due diligence legislation in the UK in order to strengthen the 2015 Modern Slavery Act. The legislation, which is currently being developed by the European Commission for the EU, would help ensure that UK companies take steps to…

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  • 27 April
    Sky opens largest store to date

    Sky opens largest store to date

    Sky has announced the opening of its largest store to date at the Trinity leisure destination in Leeds. The new shop forms part of Skyโ€™s strategy to move into bricks and mortar retail, to deliver an โ€œenhancedโ€ customer experience and showcase the wider Sky offer. The shop brings the digital…

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  • 26 April
    Gousto reaches first year of profitability since launch

    Gousto reaches first year of profitability since launch

    Recipe box provider Gousto has welcomed โ€œrecordโ€ sales for 2020, up 129% to ยฃ189m.ย  Meanwhile, underlying EBITDA was ยฃ18.2m, up from a loss of ยฃ9.1m in 2019, as Gousto achieved its first full year of profitability since launch.ย  According to the group, this strong growth has continued into 2021, with…

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  • 26 April
    25% of young people can’t pay bills due to Buy Now Pay Later repayments

    25% of young people can’t pay bills due to Buy Now Pay Later repayments

    Around a quarter of young people in the UK who are making Buy Now Pay Later (BNPL) repayments havenโ€™t been able to pay for food, rent or bills as a result, according to Citizens Advice. New research from the charity revealed that 45% of 18 to 34 year olds in…

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  • 20 April
    M&S boosts online capacity through new warehouse

    M&S boosts online capacity through new warehouse

    M&S has announced that work has begun on its Bradford Distribution Centre, which is set to become a second online warehouse for M&S.com in efforts to increase its online capacity.ย  The reengineering of the groupโ€™s supply chain, including the extension of the Bradford warehouse, is an โ€œimportant enablerโ€ to M&Sโ€™s…

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  • 20 April
    OnBuy appoints Aron Cody-Boutcher as CMO

    OnBuy appoints Aron Cody-Boutcher as CMO

    Online marketplace OnBuy has announced the appointment of Aron Cody-Boutcher as chief marketing officer (CMO) at the group. In the new position, Cody-Boutcher will be tasked with accelerating the companyโ€™s growth alongside Cas Paton, founder and CEO at OnBuy. Cody-Boutcher provides the role with over two decades of experience in…

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  • 19 April
    Studio set to welcome โ€˜recordโ€™ performance in FY21

    Studio set to welcome โ€˜recordโ€™ performance in FY21

    Studio has provided an update on its โ€œrecordโ€ trading performance in the year to 26 March 2021 with adjusted pre-tax profit expected to be in the region of ยฃ48m to ยฃ50m, up 75% to 83% on ยฃ27.3m in FY20. The group noted that trading in the traditionally quieter final quarter…

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  • 16 April
    MusicMagpie plans ยฃ208m London float

    MusicMagpie plans ยฃ208m London float

    MusicMagpie, the e-commerce retail business, has announced plans for a ยฃ208m float on the London Stock Exchange. The proposed admission to trading on AIM would place 7,772,020 new ordinary shares and 49,415,850 existing ordinary shares of one pence each, both at a placing price of 193 pence. The new shares…

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  • 16 April
    โ€˜We need to do a better job for our employeesโ€™, says Bezos

    โ€˜We need to do a better job for our employeesโ€™, says Bezos

    Amazon founder Jeff Bezos has said that Amazon must โ€œdo a better jobโ€ for its employees in his final letter to company shareholders.ย  Bezos, who is set to step down from his role as CEO this year, said: โ€œDespite what weโ€™ve accomplished, itโ€™s clear to me that we need a…

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