Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sectorโs Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness โ helping professionals stay ahead in an increasingly connected marketplace.
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Aug- 2021 -16 August
Cox & Cox sees Q2 sales rise 54%
โโOnline homewares retailer Cox & Cox has reported that sales have risen 54% year-on-year in Q2, and are 104% on year-to-date. The number of orders also increased, up 41.9% year-on-year. Outdoor sales also remained strong despite the early sales in Q1, with stock generally pre-selling before containers arrived as customers…
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12 August
Bestseller announces three new investments
Bestseller, the owner of clothing brands such as Jack & Jones, Vero Moda and Vilahave, announced they will be working with three new businesses, Circular Systems, Nature Coatings and Evrnu.ย It follows the launch of its innovation platform Fashion FWD Lab at the end of 2020 when Bestseller team up…
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11 August
Amazon to pay customers injured by third-party products
Amazon will pay for claims up to $1000 (ยฃ720) for US customers who suffer injury or property damage from faulty goods sold by independent retailers on its ecommerce platform.ย Beginning September 1, for products sold through Amazon.com, Amazon will facilitate resolution of property damage and personal injury claims between the…
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11 August
John Lewis acquires new distribution centre to bolster online growth
The John Lewis Partnership has signed an agreement with Tesco to lease a one million sq ft distribution centre in Milton Keynes as the group continues to focus on its online growth.ย The move comes as online sales have grown from 40% to over 60% of its total sales during…
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11 August
Mr Porter launches standalone on-site marketplace
Mr Porter, the online only UK-based luxury retailer has announced the launch of Super Mart, a standalone on-site marketplace showcasing a curated selection of clothing from multiple brands. More than 330 products are featured in an edit from 29 global labels across ready-to-wear, accessories and lifestyle. The Super Mart collection…
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11 August
Online retail sales decline eases in July, IMRG finds
The IMRG Capgemini Online Retail Index released today has found that after recording the steepest drops in history for two months in a row, the fall in online retail sales appears to be slowing, which could reportedly signal a return to stability in the near future.ย The report, which tracks…
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10 August
Feelunique launches โbeauty box; subscription product
Feelunique has launched Beauty Box, a new bespoke beauty subscription product available through its ecommerce store. The online beauty retailer said customers would be able to choose all five products within the Beauty Box to create โa completely bespoke editโ, depending on their preferences. Feelunique added that the new product…
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10 August
Spar International to roll out e-commerce platform
Spar International has announced the launch of a fully customisable e-commerce platform to its country organisations and retailers. The move comes as part of the groupโs wider worldwide digital transformation strategy, and has been supported in partnership with Naveo Commerce, the end-to-end e-commerce and fulfilment technology provider. The platform is…
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4 August
Alibaba revenues fail to meet analystsโ expectations
Alibaba has reported revenues of ยฅ180.24bn (ยฃ20bn) for the three months to June 30, an increase of 34% from the previous year, however falling short of analysts forecasts of ยฅ184bn (ยฃ20.4bn). It revealed that total revenue also missed expectations at ยฅ205.74bn (ยฃ22.8bn), despite this marking an increase of 34%. In…
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2 August
Amazon growth slows in Q2
While sales in Amazonโs second quarter soared by 27% to $113bn (ยฃ81bn) against 2020, growth slowed down from a 44% climb in the first quarter, as Wall Street had forecast sales of $115bn (ยฃ83bn). The deceleration is expected to continue, according to Amazon, as it guided for a 10% to…
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