Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Nov- 2022 -18 November
Job cuts will continue into 2023, warns Amazon CEO
Amazon has confirmed that further cuts to its workforce should be expected in 2023, as the group continues its annual operating planning review, following reports it was planning to cut up to 10,000 jobs. In an open letter to staff, CEO Andy Jassy said team leaders across the group were…
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17 November
AO expands fleet with 130 new delivery vans
Online electricals retailer AO has acquired 130 new home delivery vans from Fraikin, as part of an ongoing contract hire agreement. The retailer said it turned to drivers for recommendations on how to upgrade its current fleet, in recognition of the “integral part the crews play in its leading delivery…
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15 November
Amazon to cut 10,000 jobs as business takes hit
Amazon is reportedly set to cut up to 10,000 jobs amid a slowdown of business in recent months, The New York Times has reported. The cuts are reportedly set to affect divisions including personal devices and e-commerce, with around 3% of office jobs impacted in total. It comes after reports…
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11 November
Amazon CEO launches cost-cutting review
Amazon chief executive Andy Jassy is reportedly leading a cost-review of the business while examining businesses at the company that are not profitable. First reported by the Wall Street Journal, sources reportedly revealed Amazon is examining its Alexa business alongside its robotics division. In a statement to Bloomberg, Amazon confirmed…
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9 November
Next snaps up Made.com brand following collapse
Next has acquired the Made.com brand for £3.4m following the furniture retailer’s collapse into administration, which may see the loss of up to 500 jobs. It comes as MDL, Made’s operating subsidiary, appointed Zelf Hussain, Peter David Dickens and Rachael Maria Wilkinson of PwC as administrators of the group. Following…
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1 November
Made.com nears administration as shares suspended
Made.com has announced its shares have been suspended from trading on the London Stock Exchange this morning (1 November) as the retailer announced its intention to enter into administration after failing to secure a buyer for the group. Its operating subsidiary, Made.com Design Ltd (MDL), has appointed Zelf Hussain, Peter…
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Oct- 2022 -28 October
Amazon shares fall as group predicts sales slowdown
Amazon has seen its shares plummet by as much as 20% after it warned of a slowdown in sales for the upcoming quarter. It comes as the group reported that sales hit $127.1bn (£110bn) in the quarter ended 30 September, 2022, a rise of 15% against the prior year yet…
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27 October
Frasers takeover of MySale nears completion
Frasers Group has moved closer to completing its takeover of MySale, having received acceptance for more shares of the Australian marketplace. The Sports Direct owner currently holds 691,327,967 MySale shares, representing 66.48% of MySale’s entire issued share capital. As of 26 October 2022 however, Frasers said it owns or has…
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26 October
Made.com rescue talks collapse
Made.com has edged closer to collapse after rescue talks for the group fell through. Having invited a “select” number of parties to submit firm offers by the end of the month, the group said the potential buyers have since confirmed they were “unable to meet the necessary timetable”. In light…
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25 October
THG welcomes resilient Q3 and maintains FY guidance
THG has welcomed a “resilient” Q3 as revenues grew by 2.1% in the quarter ended 30 September, while THG Beauty and THG Nutrition reported growth of 4.9% and 2.9%, respectively. It comes as consumer behaviour during the third quarter remained “stable and consistent” despite current economic uncertainties, according to the…
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