Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Jan- 2023 -17 January
Ocado reveals Q4 revenues of £550m
Online retailer Ocado has announced revenues of £550m for 13 weeks ended 27 November 2022, an increase of 0.3% compared with last year. The strong revenues come as a result of a 1.9% increase in average orders per week, which rose to 382,000. Despite this the average basket value dropped…
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13 January
Very retail sales up 2.2% over Christmas period
Very Group has announced that its retail sales increased by 2.2% compared with the trading period in 2021 for the Christmas and Black Friday season, despite group sales dipping by 1.3%. Compared to the pre-pandemic period in FY19, retail sales were up by 19.6%. The group’s sales in the toys,…
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12 January
Asos revenues fail to climb over Christmas period
Asos has failed to capitalise on the festive season as revenues for the four months ended 31 December fell by 3%, reflecting tough trading conditions, delivery disruptions and weak consumer sentiment. According to the online fashion giant, it expects the “volatile” trading of the period to continue through the next…
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9 January
MusicMagpie agrees online deal with Walmart
MusicMagpie, a refurbished consumer technology and disc media retailer that operates in the UK and US, has made its refurbished disc media available to buy on Walmart’s website. The retailer also has other refurbished technology products set to launch early this year. Walmart’s website, which is said to be one…
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5 January
Amazon to axe 18,000 roles in bid to cut costs
Amazon has announced that it will axe over 18,000 roles across the group in a bid to cut costs following a business review that was launched last year. In a note to staff published today (5 January), CEO Andy Jassy said the reductions will include those that were first announced…
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Dec- 2022 -8 December
THG partners with Bynder for new digital asset management platform
THG Ingenuity, THG’s proprietary technology platform specialising in taking brands direct-to-consumers (DTC) globally has partnered with Bynder, a global leader in digital asset management (DAM). The partnership will support THG Ingenuity clients in delivering personalised digital experiences at scale across all stages of a multi-channel buyer journey. Brands can now…
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7 December
Moonpig lowers sales forecast ahead of uncertain Christmas
Greeting card retailer Moonpig has lowered its sales forecast for 2023 to £320m down from £350m in the half year to 31 October 2022. The company cited challenging trading conditions in October and November, including Royal Mail strikes, as the reason for changing its forecast. It has seen mild growth…
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Nov- 2022 -28 November
Amazon tax bill to rise by £29m next year
Amazon’s business rates are reportedly set to rise by around £28.75m next year, as next year’s business rates are set to heavily impact online retailers, according to new analysis from real estate advisor Altus Group. It warned that the online giant may be faced with paying £100m in extra tax…
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25 November
Amazon workers to strike across globe this Black Friday
Amazon workers from over 30 different countries are set to strike today (25 November) on Black Friday, one of the retailer’s busiest days of the year. The movement has been formed by the Make Amazon Pay coalition, which is co-convened by UNI Global Union and the Progressive International. The coalition…
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24 November
Made.com to repay 2% of £187m owed at time of collapse
Made.com collapsed into administration owing a total of £186.6m to unsecured creditors and is set to repay less than 2% of this, according to new documents from its administrators. In its latest filings with Companies House, PwC said it only expects to pay out 1.6p in the pound to creditors…
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