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Online & Digital

Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.

  • Mar- 2023 -
    7 March
    In The Style offloads business for £1.2m to avoid administration

    In The Style offloads business for £1.2m to avoid administration

    Online fashion retailer In The Style has agreed to sell the business for just £1.2m as a way to avoid administration. In The Style Fashion Limited, which was valued at £105m in 2021, will be acquired by private equity investor Baaj Capital. Founder and CEO Adam Frisby will take a…

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  • 3 March
    Onbuy ranked as Europe’s fastest growing e-commerce business

    Onbuy ranked as Europe’s fastest growing e-commerce business

    Online marketplace OnBuy.com has been ranked as Europe’s fastest-growing e-commerce business according to the FT 1000. The annual list from the Financial Times reports the latest annual ranking of businesses by revenue growth across Europe. UK-based OnBuy placed 25th on the list – after achieving 3402% growth since 2018. The…

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  • Feb- 2023 -
    28 February

    Amazon workers to strike for second time

    Workers at an Amazon warehouse in Coventry have begun a second day of industrial action in a dispute over pay and conditions. The action comes after workers were offered a 50p per hour pay increase, something they believe is not enough. The GMB union is calling for a pay rise…

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  • 22 February
    Zalando to cut hundreds of jobs amid challenging environment

    Zalando to cut hundreds of jobs amid challenging environment

    European online fashion retailer Zalando has revealed it is set to cut hundreds of jobs as part of cost-saving measures amid what it called a “challenging” macroeconomic environment. In a letter to staff, Zalando co-CEOs David Schneider and Robert Gentz revealed they have decided to start a program that will…

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  • 20 February
    Amazon to ask workers to return to office

    Amazon to ask workers to return to office

    Amazon has announced that it will be asking its staff to return to the office for at least three days per week, effective 1 May.  In a letter to staff, CEO Andy Jassy said the decision was made at a s-team meeting last week. He said that “for a number…

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  • 16 February
    Secret Sales welcomes 70% growth in FY22

    Secret Sales welcomes 70% growth in FY22

    Secret Sales has welcomed “exceptional growth” in 2022, reporting 70% like-for-like growth that “far exceeds the industry norm”. According to the business, it is set to maintain its momentum with an “unprecedented” 85% growth in 2023, and has already reported 80% like-for-like growth in January sales alone. The non-full price…

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  • 14 February
    Online sales growth slows to pre-pandemic levels

    Online sales growth slows to pre-pandemic levels

    Online sales have slowed down to pre-pandemic levels, according to new analysis from the IMRG’s online retail index. The analysis attributed this to lockdowns, during which huge volumes of orders were made online. In 2019, growth for the total online market was up 5% year-on-year, while in 2020 it increased…

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  • 6 February
    Amazon to sublet UK warehouses as growth slows

    Amazon to sublet UK warehouses as growth slows

    Amazon is reportedly planning to sublet its empty warehouses across the UK, as it has continued to halt growth plans after its full-year profits halved to $12.2bn (£9.9bn) in FY22. According to the Telegraph, Amazon has started subletting unused warehouse space across the country, despite estimations it opened hundreds of…

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  • 3 February
    Amazon profits halve despite strong holiday sales

    Amazon profits halve despite strong holiday sales

    Amazon’s full-year profits halved to $12.2bn (£9.9bn) in FY22, as international sales fell 8% year-on-year to $34.5bn (£28.1bn).  This comes in spite of the group’s net sales increasing 12% during the holiday season of 2022 compared with the same period last year.  In addition, the retailer’s operating income decreased to…

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  • Jan- 2023 -
    17 January
    THG lowers profit guidance as it launches new strategy

    THG lowers profit guidance as it launches new strategy

    THG has revealed it now expects its EBITDA to come in between £70m-£80m, down from £100m-130m, due to lower full-year sales outturn. During the full-year period ended 31 December 2022, the online retail group said the guidance comes despite record sales of £2.25bn, boosted by +9.4% increase in THG Beauty…

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