Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Dec- 2024 -10 December
Moonpig H1 revenues rise 3.8% to £158m
Moonpig has reported that revenues rose by 3.8% year-on-year to £158m for the six months to 31 October, thanks to double-digit growth at the greeting cards and gifts brand. The company’s adjusted EBITDA also inched up to £41.8m during the period from £41.4m in H1 FY24. Margin rates came in…
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4 December
Evri and GMB sign pay deal to cover courier sickness payments
GMB Union and Evri have announced a new pay deal which will secure sickness payments for self-employed couriers. The deal, passed by more than 80%, will provide self-employed couriers with insurance-backed paid sick leave. Self-Employed plus (SE+) will also get festive support payments of up to £950, subsidised death, disability,…
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2 December
Temu to shorten delivery times through expansion of UK suppliers
Temu has plans to increase the number of its UK-based suppliers as a way to speed up delivery times, which could see orders get completed within one business day, The Times has reported. This plan is part of the e-retailer’s “local” initiative, as it seeks to compete with British high…
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Nov- 2024 -28 November
Very Group losses widen in Q1
The Very Group has revealed that its loss-before-tax rose to £22.9m in the 13 weeks ended 28 September 2024, an increase of £5.8m. Alongside this, Very saw its sales fall 5% to £450.2m, with revenue for Very UK falling 3.8% to £392.1m and Littlewoods revenue down 14.4% to £45m. Very…
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1 November
Amazon Q3 beats expectations as net income hits $15bn
Amazon has revealed it has beaten its Q3 expectations as its revenues surged 11% to $158.9bn (£123.3bn), beating analyst predictions of $157.2bn (£121.9bn), while its net income hit $15.3bn (£11.9bn), up from $9.9bn (£7.7bn) last year. It comes as the retail giant noted that North America segment sales increased 9%…
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Oct- 2024 -31 October
Ocado Group announces new chair
Ocado Group has announced the appointment of Adam Warby as an independent non-executive chair of the board. He currently serves as chair of Heidrick and Struggles InternationalInc, a provider of global leadership advisory and on-demand talent solutions. He will join the board as an independent non-executive director with effect on…
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28 October
Amazon grocery boss to step down
Amazon grocery boss Tony Hoggett has revealed that he is set to step down from his position at the company to “pursue the next chapter of his career”. Hoggett joined Amazon back in 2022 as senior vice president of worldwide grocery stores. Previous to this he was Tesco group chief…
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24 October
Very Group profits jump 17% amid ‘careful cost management’
The Very Group has revealed that its pre-exceptional operating profit jumped 17.1% to £218.3m for the year ended 29 June 2024. Furthermore, the group’s EBITDA rose 8.4% to £267.6m, up from £246.9m in the previous year. Alongside this, Very UK revenue increased 0.7% to £1.84bn however its group revenue declined…
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24 October
Amazon expands same-day delivery to 80 towns and cities
Amazon has announced the expansion of its same-day delivery service to 80 towns and cities, with Aberdeen, Middlesbrough, and Plymouth the most recent additions. Same-day is Amazon’s fastest delivery speed, allowing Prime members to shop millions of products and receive their order conveniently at home, or at a pickup location…
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23 October
Virgin Wines returns to profitability in FY24
Virgin Wines has reported a return to profitability in the year to 28 June 2024, as profit before tax rose by £2.4m to £1.7m, up from a previous loss of £700k. While total revenues held steady at £59m, the wine retailer’s adjusted EBITDA rose 59% to £2.8m and gross profits…
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