Department Stores
The latest news, updates and analysis on the department stores segment of the the UK retail industry. Sign up to the Daily Briefing and let Retail Sector’s business journalists keep you in the picture.
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May- 2025 -2 May
Harrods latest retailer to face cyber attack
Harrods has become the latest retailer to be targeted by cyber attacks, only days after Marks and Spencer and the Co-op were similarly targeted. The luxury department store confirmed it has “restricted internet access” in an attempt to fend off the attack, and according to Sky News, is engaging specialists…
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1 May
Ikea officially opens Oxford Street store
Ikea has today (1 May) announced the opening of its Oxford Street store in London. A ribbon-cutting ceremony took place at 10am, with Peter Jelkeby, CEO and chief sustainability officer Ikea UK and Ireland, joined by Ikea co-workers, store manager Matt Gould, Sir Sadiq Khan, Mayor of London, and Ambassador…
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Apr- 2025 -17 April
Dunelm sales rise by 6.3% to £462m in Q3
Dunelm has seen its sales grow 6.3% to £462m during the 13-week period ended on 29 March 2025. The retailer said that its sales and volume growth was broad-based across all categories, and it saw a good start to its new Spring/Summer ranges, as well as a successful Winter Sale…
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Mar- 2025 -27 March
Next raises outlook as FY profits top record £1bn
Next has reported that pre-tax profits have risen by 10.1% to £1bn for the first time in its history, with the group raising its full-year guidance for the coming year amid further strong trading. In the year to January 2025, full price sales rose by 5.8% while total group sales…
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24 March
Harrods close to finalising compensation for al Fayed victims
Harrods’ lawyers at MPL Legal are reportedly close to finalising compensation payments, that are potentially worth more than £300k, to settle sexual abuse claims brought against former owner Mohamed al Fayed, according to Sky News. Following his death in 2023, al Fayed’s abuse of hundreds of young female workers at…
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19 March
Debenhams Group launches new credit payment option
Debenhams has unveiled DebenhamsPay+, a new credit payment option designed to give customers control over how they shop and pay. Following a successful trial since January, through DebenhamsPay+ customers can now pay in monthly interest-free instalments on orders of £15 or more. In addition, a new option, Flex It, provides…
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17 March
Fenwick eyes restructuring as losses widen
Fenwick has reportedly called in restructuring professionals from AlixPartners as it looks to address its mounting losses and cost pressures, according to The Times. The news comes as the family-owned company, which operates a total of eight stores across the country, saw its pre-tax losses widen to £38.1m in the…
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10 March
John Lewis staff could miss out on bonus amid missed profit target
John Lewis employees could reportedly miss out on their staff bonus for the fourth time in the group’s history, amid news it could miss its full-year profit targets of £131m following weak festive sales.According to internal documents seen by The Telegraph, John Lewis said “lower consumer confidence and weaker than…
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3 March
Go Outdoors to trial bodycams to protect store staff
Go Outdoors has begun trialling bodycams at its Stoke store in a bid to keep its colleagues safe at work and prevent theft. The news comes after the group announced its partnership with the Retail Trust, the charity that works to protect the lives of retail staff. The British Retail…
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Feb- 2025 -26 February
Angling Direct revenues surge 11.9% to £91.3m in FY 2025
Angling Direct, the omni-channel specialist fishing tackle retailer, has reported a 11.9% surge in £91.3m in FY 2025, driven by strong trading performance in the second half of the year despite the ongoing challenges in the broader consumer landscape. It comes as revenue in the UK business (stores and online)…
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