Features
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Dec- 2024 -9 December
The gift card revolution: insights from Anna Uprichard
Gift cards have undergone a remarkable transformation in recent years, evolving from simple gestures of convenience into powerful tools that drive consumer behavior, boost employee morale, and support public welfare. Few know this space better than Anna Uprichard, vice president of commerce for Blackhawk Network (BHN), a global leader in…
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4 December
Tradition meets innovation: Sam Walker’s vision for Walker & Ling
Sam Walker, owner and manager of Walker & Ling, stands at the helm of a business steeped in history yet firmly focused on the future. As the fifth-generation leader of this independent, family-run department store, Walker carries forward a legacy that dates back to 1892, all while navigating the rapidly…
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2 December
What is the Retail Crime Bill and its implications for retailers?
The UK Retail Crime Bill, introduced in the 2024 King’s Speech, is a legislative response to the rise in retail crime, including theft, organized retail theft, and assaults on shopworkers. The bill represents a step forward in addressing the financial, operational, and emotional toll retail crime has on businesses, employees,…
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2 December
How retailers can maximise donations this Christmas
The festive season is known for being a time of celebration, indulgence, and generosity but for many, it’s also a time of financial strain, with rising living costs making it difficult to meet even basic needs. For retailers and supermarkets, the Christmas period presents a unique opportunity: not only to…
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Nov- 2024 -29 November
The tricks and tips behind successful retail email marketing
When Jim Rudall, Head of EMEA at Intuit Mailchimp, reflects on his career, it is clear he has navigated an eclectic journey. From aspiring musician to tech innovator, Rudall’s story is a masterclass in adaptability and leadership. At the heart of his current mission is a drive to harness cutting-edge…
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22 November
Black Friday and Returns Tuesday: How should retailers prepare?
As the retail sector gears up for the peak trading season, Black Friday remains a pivotal event, leading the way for a whirlwind of sales and consumer activity. Yet, the day also sets the stage for another less celebrated occasion: Returns Tuesday. This phenomenon, occurring shortly after Black Friday, sees…
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22 November
Reimagining retail through the physical store experience
In an ever-evolving retail landscape, Marcus Fox, CEO of Agile Retail, has distinguished himself as a leader who is rewriting the rules of the game. With nearly two decades of experience spanning supermarket giants Sainsbury’s and Morrisons and now leading a nimble, 50-person business, Fox embodies a unique blend of…
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18 November
Digital shelf analysis: The secret weapon for brands this golden quarter
In Britain, 67% of consumers plan to spend the same or more than last year during the 2024 golden quarter1 so brands will need to pull out all the stops to get their slice of the pie, particularly when it comes to sales and marketing strategies. With huge retail events…
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15 November
Marketing’s changing landscape, from Boots and beyond
Few individuals have careers that weave through iconic brands, chart industry-defining campaigns, and conclude with a leading role at a consultancy helping the world’s biggest companies adapt to change. David Muldoon, currently Marketing Transformation Partner at MediaLink, has done just that. His journey began at Boots, where he joined a…
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15 November
Ivy Mahale’s journey from consultant to game-changer in influencer marketing
Ivy Mahale, CEO and founder of OpenSponsorship, has certainly had an interesting career trajectory—a leap from the analytical world of consulting to the high-energy realm of sports sponsorship—is as compelling as the athletes she now connects with brands worldwide. OpenSponsorship, her brainchild, has become a bridge between brands and athletes,…
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