Features
Features delivers in-depth coverage of the people, brands, and trends shaping the UK retail landscape. This section offers detailed reports, case studies, and interviews exploring innovation, strategy, and performance across high street, ecommerce, and luxury sectors. Retail Sector’s Features coverage provides retail leaders, managers, and suppliers with contextual insight into business transformation, consumer behaviour, and the evolving commercial environment driving long-term success.
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Apr- 2021 -6 April
How the pandemic changed the role of delivery drivers
The pandemic changed the world and it changed online retail. In addition to spiking sales, it reshaped the e-commerce customer journey and focused it on delivery. Delivery drivers have now found themselves as a brand’s new front of house team, thanks to the increased importance of their role and as…
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Mar- 2021 -29 March
Clean Sweep: The great supermarket sustainability drive
For years now, the dangers of plastic to the environment and an impetus to reduce our use of it has been present. The non-biodegradable substance can hang around the environment for hundreds of years after its use, becoming a danger to animals and ecosystems across the world. According to the…
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26 March
E-commerce trends can’t outweigh a flotation’s individuality
Moonpig, The Hut Group, and In The Style. These are just a few of the e-commerce retailers to have gone public since the start of the Covid-19 pandemic. But are they just a few successful outliers, or are they the beginning of a trend of London Stock Exchange e-commerce listings…
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24 March
How FMCG brands can thrive post-Covid
Food shopping during the pandemic has been an ongoing source of stress and anxiety for many. While demand for online shopping has sky-rocketed, the limited availability of delivery slots – particularly during national lockdowns – has meant in-store shopping maintains its crucial role. Every minute counts in a busy supermarket,…
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12 March
A look at what an online sales tax means for businesses
In last year’s Business Rates Review: Call for Evidence, Jesse Norman MP, financial secretary to the Treasury, said the government would explore the potential options of “alternative” property and online taxes which could act as “possible replacements” for rates to tackle the increases in businesses online presence. The proposition would…
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12 March
PCI – whose problem is it, anyway?
Remember when the General Data Protection Regulation (GDPR) legislation hit in the UK? Well, it came out in May 2018, and firms are still struggling to come to terms with it. There are big names out there who’ve been hit for six with the big stick that is GDPR –…
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Feb- 2021 -17 February
Sit Down with SALTO
Can you tell me about the history of SALTO and the idea behind your systems? From its inception in 2001, SALTO was created with one objective: to devise a world-class access control system that was simple to use and extremely efficient. Since then SALTO has gone on to introduce a…
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10 February
David Berkley QC: Interruption and insurance in the age of Covid
As we emerge from one of the most tumultuous periods in living memory, it perhaps comes as little surprise that insurance has been thrust into the spotlight. The unprecedented impact of the pandemic has brought a renewed focus to the issue of business security and, more specifically, business interruption coverage. …
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5 February
Fanfare Label’s founder takes on fast fashion
There is no doubt about it, the sustainable fashion industry is growing. A desire for environmentally and socially responsible goods is becoming increasingly prominent in the habits of conscious consumers, therefore pushing demand within the sector. For some, the importance of sustainability in fashion is unparalleled. “I wouldn’t say it’s…
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Jan- 2021 -20 January
Retailers and the pressing question of their real estate portfolios
It is not an understatement to say that Covid-19 has vastly altered markets and the way businesses work within them, especially those in the retail sector. Arguably one of the greatest changes induced by Covid-19 is the rapid take-up of e-commerce in place of physical retail. “Online sales have accelerated…
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