Features
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Jun- 2021 -17 June
In the age of online shopping, shoplifting has gone digital
April this year signalled a fresh start for shop owners as lockdown restrictions on non-essential retailers in the UK were lifted. Retailers now have the chance to forge a new relationship with customers and engage with them as they return to the high street. However, our world is becoming increasingly…
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15 June
Brightpearl: Bringing automation to the masses
The pandemic has undoubtedly changed almost all facets to modern life, and retail is no exception. After a year of lockdowns and restrictions, more people than ever before are turning to e-commerce and eschewing the traditional shopping experience, and retailers need to keep up. This shift was already in the…
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3 June
The benefits of the Amazon model are overstated – it’s time for true disruption
It is undeniable that Covid jumped ecommerce into 2030. A 2021 report from Retail Economics and Natwest discovered that since the pandemic began, nearly half (46%) of UK consumers have purchased a product online that they had previously only ever purchased in store. Meanwhile 32% of consumers surveyed said they…
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May- 2021 -14 May
The return to the high street: friend or foe?
With our clocks adjusted to British Summer Time and Government guidelines easing off shopping restrictions for non-essential shopping, the return to the high street is back in swing. However, with non-essential shops implementing social distancing measures to ensure they remain as safe as they can be, the handling of stock…
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5 May
Why space is so important to D2C retailers
It seems like there’s a gold rush at the moment for warehouse and fulfilment space as online retailers and direct-to-consumer operators wrestle for every last inch of viable commercial space across the UK. Research by Knight Frank backs this up, with 40 million square foot of new commercial space slated…
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4 May
Has social media freed Cuthbert the Caterpillar?
For such small creatures, two caterpillars have kicked up a particularly large fuss this April. An intellectual property case turned social media frenzy, Marks and Spencers’ legal action against Aldi over its Cuthbert the Caterpillar cake has cut open the multiple layers involved in copyright infringement for all to see.…
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Apr- 2021 -22 April
SCA exemptions: A merchant’s best friend, with complications
When it comes to online commerce, much of Europe is living in a new payment regulation era — and the UK will soon follow. It’s an era of two-factor authentication, exemptions, step-ups, transaction legs that are either in or out — and a more secure ecommerce shopping experience for consumers.…
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20 April
How retailers can ensure frictionless trade despite Brexit paperwork boom
Despite the promises, both anecdotal and data-backed evidence suggests that the UK’s transition out of the European Union has not been as smoothed as hoped. Official government figures state that exports of goods to the EU fell by 40% in January 2021, with imports dropping 29%. The Federation of Small…
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19 April
The Suez Canal blockage: An accident with lasting ramifications
Some six days the Ever Given spent blocking the Suez Canal before it was refloated on 29 March, with the Suez Canal Authority (SCA) claiming that the global shipping route was once again “operating in full capacity” on 31 March. However, the fallout and impacts of the week-long incident on…
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16 April
Real time data underpins retail success with unpredictable shoppers
We live in unprecedented times and for retailers this challenging environment throws a new curve ball each week. Shopper behaviour is not easy to predict in normal circumstances and Covid-19 has exacerbated this challenge. This can, for example, be seen in foot traffic to stores – a key indicator of shopper…
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