What would protective shopworkers’ legislation mean?

Shop workers have experienced a sharp increase in verbal and physical abuse in recent years. Retail Sector speaks to health and safety officer Doug Russell from USDAW who explains why legal action needs to be taken to protect them

“I’ve been sworn at, spat at and had a knife pulled on me all in the last 10 months,” says a shop worker responding to the Union of Shop, Distributive and Allied Workers (Usdaw) 2020 survey. This response is just one of many negative reports experienced by workers across the UK.

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