Features
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Sep- 2021 -21 September
September’s retail results: The winners and losers
Retail can be argued as the industry that has shifted the most as a direct result of the global pandemic, and continues to change as we enter a post-pandemic period. The rise of e-commerce has been accompanied by high profile high street closures, supermarkets have become the centre of private…
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17 September
eyezon – Reinventing live video for retail
Tell us more about the history of eyezon and how it got started The company started a little over four years ago, initially as an R&D project. We didn’t launch with the idea of being a business immediately. It was a team of textual web developers, software developers, and marketing…
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Aug- 2021 -18 August
The pandemic hasn’t killed footfall analysis
The global pandemic and rising e-commerce seem intrinsically linked, with Covid-19 billed as the virus that inadvertently killed our already ailing high streets. Surely, then, as retailers shift their efforts online footfall analysis is becoming an increasingly irrelevant way to analyse British businesses’ operations both physically and digitally? Well, perhaps…
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5 August
Future gazing last-mile delivery
In 2020, there was a significant increase in online shopping. According to an Ofcom report, customers across the UK spent over £110bn last year, a 48% increase from 2019. Whilst this is a relatively recent trend, it shows no signs of slowing down. Our survey found that 85% of online…
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Jul- 2021 -28 July
What would protective shopworkers’ legislation mean?
“I’ve been sworn at, spat at and had a knife pulled on me all in the last 10 months,” says a shop worker responding to the Union of Shop, Distributive and Allied Workers (Usdaw) 2020 survey. This response is just one of many negative reports experienced by workers across the…
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13 July
Amazon got caught, but waste management is an issue for all
June saw an ITV News investigative team release footage that alleged Amazon has been destroying millions of unsold items every year at its Dunfermline fulfilment centre. A leaked document found that one week alone in April led to 124,000 items being marked “destroy” at the warehouse, begging the wider questions…
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12 July
Getting email right for a successful Christmas season
Annual retail sales and profits skyrocket over the Christmas season, According to the National Retail Federation, Christmas sales can be 20-40% of a retailer’s annual sales. Given the stop-start nature of 2021, most UK retailers want to close out with the biggest revenues they can this year. During the pandemic,…
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6 July
Could the UK-Australia trade deal be better than advertised?
Marmite for Vegemite, Penguins for TimTams. These are just two of the swaps that Boris Johnson alluded to as he addressed the nation regarding the completion of an “historic” trade deal between the UK and Australia. While these may not seem like major products to drive economic recovery, and Australia…
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Jun- 2021 -24 June
In Zenners we trust: Why D2C makes sense for over-55s
Once dubbed Silver Surfers, and more commonly known as Baby Boomers, the UK’s army of over-55 consumers has been transformed from an e-commerce afterthought into an online shopping force. Driven by the pandemic to browse and buy digitally while stores were shuttered, this generation is now as au fait with…
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22 June
EU VAT changes – Is your eCommerce business ready?
Doing business with Europe has become so expensive and onerous since Brexit that a vast number of UK eCommerce businesses have simply turned off all EU activities. Managing the different VAT thresholds and rates across each EU country has certainly added to the admin burden and cost of doing business…
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