Features

The Golden Quarter: Perfect promotions through intelligent merchandising

The 100-day countdown to Christmas – a period which also includes key dates such as Halloween, Black Friday and Cyber…

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How can retailers combat shoplifters?

Retailers have recently reported that they are increasingly dealing with a problem of shoplifting in addition to the rising cost…

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Video game retailing has come a long way

During the pandemic, Game closed approximately 40 of its UK regional branches, while this year, it made the decision to…

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Step into the future: How John Lewis can incorporate AI

“If they do it really well I don’t think the customers will even know it’s happening. Everything will just feel…

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Is sustainability the new black?

Recently, a German supermarket raised the prices of a selection of its products to reflect their real cost on people’s…

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In conversation with the founder of Half Magic

Can you tell us about your career running up to starting Half Magic? I have a background in visual art…

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From Tesco to tiles: The eight largest mergers and acquisitions of 2023

This year has seen a large number of M&A deals in the retail industry. In fact, the number of UK…

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Blocking customers for too many returns is not the solution but neither is ignoring the problem

When it comes to returns management, retailers have a fine balancing act to achieve. They need to make decisions that…

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Is AI retail’s friend or foe?

Generative AI is the latest buzzword to trend its way across the globe. Supercharged by the popularity of the ChatGPT…

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What are the sound levels in the office acoustic booths?

In practice, it is common for offices, especially open-plan spaces, to be noisy, which causes difficulties in concentration and is…

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