Features
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Oct- 2024 -30 October
Retail rebrand: Is it time to make the change?
In a hyper-competitive and ever-evolving retail market standing out is key. You must have a strong brand and brand identity to cut through the noise and make an impact on consumers. Sometimes the best way to do this is to rethink your branding. However, this comes with potential drawbacks. Pros…
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30 October
How does a turnaround specialist help retailers improve their performance?
Erin Brookes’ journey into the world of retail consultancy is a testament to how passion, experience, and adaptability can shape a career in an ever-evolving industry. Now managing director and head of Retail at Alvarez & Marsal (A&M), Brookes’ career has spanned across operational and consulting roles, from working on…
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28 October
Behind the curtain of retail logistics at DHL Supply Chain
Most consumers think of the shopping experience as the final click online or the moment they walk out of a store with bags in hand. But what happens behind the scenes to ensure that products are on the shelf, or that parcels arrive at our doorsteps on time, is a…
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25 October
What are Digital Product Passports and how could they affect your business?
What are Digital Product Passports (DPPs)? A Digital Product Passport is the ability to attach a digital record to a product. At any given time, a DPP lets you pick up a product and understand where it comes from, what the carbon footprint is, maintenance instructions and the general life…
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21 October
What does Shein’s potential IPO mean for the company and its competitors?
Chinese fast-fashion retailer Shein has reportedly been mulling launching an Initial Public Offering (IPO) on the London Stock Exchange for the past year. This float would be the first time the company has been publicly listed anywhere in the world and would represent a large moment in the retail space.…
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21 October
Brilliant customer engagement starts with a strong employee experience
Blair McVicar’s journey through the world of retail may have started in a familiar place—working on the shop floor of a department store—but his trajectory since has been anything but typical. Now the Global Head of Customer Success at Proximity, McVicar initially juggled retail work with studying US politics at…
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16 October
Deliveroo’s VP of Grocery and Retail on the Future of On-Demand Shopping
Suzy McClintock, the Vice President of Grocery and Retail at Deliveroo, has had a career marked by a series of unexpected turns and strategic moves. In a recent interview with Talking Shop, she opened up about her unconventional career path, the evolution of grocery and retail in the on-demand space,…
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14 October
Why American Golf put its people at the centre of its retail ‘reset’
In the world of retail, few professionals can claim the breadth of experience and transformative leadership that Elaine Wrigley has garnered over nearly four decades in the industry. With roles spanning everything from fashion to food, DIY to outdoor retail, and now her current position in golf retail, Wrigley has…
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9 October
Jack Newman: From Jack Wills to Cegid, Optimising Retail Operations
Jack Newman, Head of Onboarding Customer Success at Cegid, has had a career deeply rooted in retail. His journey from a 16-year-old sales assistant to a leader in retail operations is one of growth, mentorship, and a passion for improving efficiency in the fast-paced world of retail. In this feature,…
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8 October
The Changing Face of TV Commerce: Roku ad sales boss Mike Shaw
Mike Shaw, Director of International Ad Sales at Roku, is at the forefront of a digital revolution in how consumers experience TV and how businesses leverage it for advertising. Shaw’s career began during the collapse of the dot-com bubble, but rather than being daunted by the economic turbulence, it shaped…
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