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Last chance saloon

Is the writing on the wall for eCommerce? Customers have relied on online retail for 18 months, with repeated lockdowns…

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Certainty exceeds discounts in 2021 peak trading

Global supply chain disruption could not have come at a worse time for UK retailers desperate to maximise the potential…

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Checkoutless Stores: The Future of Retail

Retailers have been significantly impacted by the pandemic. In 2020, total retail sales fell by 1.9% compared to 2019. Now…

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Delegated Authentication – The secret to a smoother SCA Experience

We’ve seen a lot of talk about about how the secret to successful strong customer authentication (SCA) is in the…

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Embracing Google Shopping and omnichannel strategies post-lockdown

The relaxation of restrictions on June 21 – or as it has become known in the media, ‘Freedom Day’ –…

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Accelerating retail transformation to drive growth

Retailers have faced a tough year. Stay-at-home orders and the resulting shift to online saw buyer behaviour altered. Consumers across…

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In-store retail is due for a comeback: how to succeed in the post-vax reopening

Bricks and mortar retail has had a difficult year, and while the situation is improving as vaccines roll out, it’s…

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Consumers prefer face to face when it comes to buying cosmetics

There’s no doubting e-commerce’s convenience. Next-day delivery used to be the pinnacle of fast, efficient service but with the growing…

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Building customer experiences that evolve with the user

The Covid-19 pandemic acted as a catalyst in the growth of online sales for the retail sector – which for…

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Retail in the age of data: What we can learn from Netflix

Have you ever wondered how Netflix ‘knows’ which movies to recommend? Or how does the entertainment giant choose themes for…

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