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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Tesco is reportedly set to push suppliers for price cuts as it looks to pass on lower prices to consumers and drive down food price inflation, according to The Sunday Times

The outlet cited Ged Futter, director at The Retail Mind, who claimed Tesco is trying to “lead the supermarket industry on deflation”.

According to the latest figures from Kantar, grocery price inflation reached 17.5%, adding £837 to the average household’s annual bill, with prices rising fastest in eggs, milk and cheese.

Last month, Tesco reportedly backtracked after it faced criticism from its suppliers and farmers after they were informed of new fulfilment fees, which are to be imposed by the retailer on produce sold online. 

Under the plans it would have introduced Amazon-style fulfilment fees on goods sold online. Under the scheme, Tesco would charge a flat rate of between 5p and 12p for products sold through its website and app.

A Tesco spokesman told the Times: “We are committed to fair and transparent partnerships with our suppliers, and for seven consecutive years suppliers have voted us No 1 retailer in the independent Advantage survey. We are working hard to keep the cost of the weekly shop as affordable as possible.”

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