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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Marks and Spencer has announced the appointment of Andrew Shaw as the group’s head of beers, wines, and spirits (BWS).

Joining alongside a number of senior commercial appointments, Shaw will report directly to Lizzy Massey, ambient trading director at M&S.

Shaw will be tasked with strengthening the company’s transformation plan, aiming to make the group more relevant, more often to consumers.

He said: “I’m extremely proud to have joined a business with such a legacy of quality across its drinks range. 

“I look forward to working with our suppliers and the M&S team to ensure that our legacy is maintained, whilst building on the brilliant initiatives and products the team has launched in the last couple of years.”

Shaw’s most recent role was as buying director at Bibendum, while he has also served as buying manager at Waitrose.

Alongside the BWS appointment, Pav Anand has been named director of strategy, transformation, and online, and Katharine Haenelt appointed as trading director fresh.

Moreover, Jim Clifton joins as M&S food’s head of space, range, and display, having previously worked at Morrisons.

Stuart Machin said that there is now a “brilliant mixture of new hires and experienced colleagues” who are working with a “renewed focus, energy, and determination” as lockdown restrictions are lifted.

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