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In this episode we speak to Matt Dalton, consumer sector leader at Forvis Mazars. Matt discussed the biggest challenges facing the retail sector, from cost pressures and wage increases to polarised property markets and geopolitical shocks, and the ways in which retailers can best navigate these. We also explore how short-term cost-cutting could undermine long-term resilience, and how retailers can best remain agile and adaptable in unforecastable times.

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Zara has announced that it will open a new flagship store at St David’s shopping centre in Cardiff this summer.

The new 36,500 sq ft store will be located on Upper Grand Arcade, opposite new entrant Morphe Cosmetics (opening this summer), and near BoConcept’s UK debut store concept (opening this spring).

The store will also offer Zara’s full range of menswear, womenswear and accessories over two levels.

The new shop format also includes new omni-channel retail integration, with an automated collection point for customers to make swift product collection, as well as a self-service and refund till to help ensure a “seamless customer experience”.

Russell Loveland, senior portfolio director at Landsec, said: “Zara is the leading brand for global powerhouse Inditex, and their commitment to St David’s is a sign of the strength of Cardiff and St David’s.

“Their market leading approach to new product and customer experience is sure to be exceptionally well-received by our guests when they open this summer”.

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