WHSmith
This coverage focuses on WH Smith’s retail operations and strategic developments in the UK. Reporting includes store network changes, product range updates, travel-retail performance, e-commerce evolution, marketing initiatives, and leadership moves — all analysed for their impact on sales, customer experience, and multi-format retail execution. The content is tailored for retail managers, travel‑retail professionals, and executives overseeing omnichannel retail operations.
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Jun- 2023 -16 JuneHigh Street
WHSmith partners with Retail Trust to boost staff wellbeing
WHSmith is introducing new measures to support its employees’ health and happiness after partnering with retail industry charity the Retail Trust to help boost staff wellbeing. The group’s 12,000 plus employees and their families now have access to a range of personalised resources including the Retail Trust’s wellbeing helpline, counselling…
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5 JuneAnalysis
Could WHSmith secure Toys R Us’ success through concessions?
After disappearing from UK high streets and retail parks in 2018, Toys R Us has made plans to relaunch this summer across several locations, as well as in the form of concessions in WHSmith branches. The children’s toys retailer exited after falling out of favour due to strong competition from…
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1 JuneNews
WHSmith to bring Toys R Us back to the UK high street
WHSmith and Toys R Us have today announced the locations of nine WHSmith High Street stores which will be unveiling new Toys R Us shop-in-shops from this month to bring the children’s toy brand back to the UK high street. Customers visiting these stores will be welcomed by a life-size…
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May- 2023 -31 MayHigh Street
WHSmith raises guidance ahead of summer
WHSmith has announced that it is raising its profit guidance for FY23 as it hedges its bets on a strong summer travel demand. The company saw its travel sales increase 31% for the 13 weeks to 27 May 2023, compared with the same period last year. Its total travel sales…
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Apr- 2023 -25 AprilNews
Shopping sales at the O2 rise 44% in Q1
The O2, London’s multi-purpose venue, has reported like-for-like sales across outlet shopping up 44%, F&B sales up 26% and total footfall up 20% compared to Q1 2019. Easter half term also proved highly successful across the full destination, with like-for-like sales up 56% and footfall up 11% vs 2019. Outlet…
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Mar- 2023 -27 MarchFeatures
It’s always someone’s birthday: gift cards remain evergreen
Inflation and rising living costs have turned consumers into paranoid penny-pinchers, who are cautiously awaiting the next fiscal catastrophe to empty their wallets once again. According to Barclays, nearly six in 10 Brits are actively curbing their discretionary purchases, which has led to just a 5.5% uplift in year-on-year spending…
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6 MarchDepartment Stores
WHSmith to target stationary market with new Curi.o.city stores
WH Smith has reportedly revealed plans to open a souvenir and stationery store called Curi.o.city as it looks to fill the void left by the collapsed paperchase, according to The Times. According to the report, WH Smith will open standalone shops, one under the new fascia in Gatwick airport’s south…
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Feb- 2023 -22 FebruaryFeatures
Could stationery retailers be facing a future in concessions?
Stationery retailers have not had a brilliant start to the year, as shown by a succession of less-than-stellar financial results from big players in this corner of the market, such as Ryman and WHSmith. For starters, Ryman reported a loss of £8.5m in earnings for the first time in 25…
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Nov- 2022 -10 NovemberHigh Street
WH Smith profits soar amid global travel return
WH Smith has reported a headline pre-tax profit of £61m for the year to the end of August, against a £104m loss last year, beating market expectations. It also posted a “significant recovery” in group performance with revenue of £1.4bn, up from £886m in 2021. The company said it would…
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Aug- 2022 -10 AugustEconomy
Deliveroo losses widen as Simon Wolfson steps down from board
Deliveroo has revealed its H1 pre-tax losses have widened to £147m from £95m the year prior and also confirmed that Next CEO Simon Wolfson has decided to step down from its board. The food delivery service saw revenue increase 12% to £1.01bn in 2022 compared with £907m in 2021, additionally,…
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