WHSmith
This coverage focuses on WH Smith’s retail operations and strategic developments in the UK. Reporting includes store network changes, product range updates, travel-retail performance, e-commerce evolution, marketing initiatives, and leadership moves — all analysed for their impact on sales, customer experience, and multi-format retail execution. The content is tailored for retail managers, travel‑retail professionals, and executives overseeing omnichannel retail operations.
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May- 2023 -31 MayHigh Street
WHSmith raises guidance ahead of summer
WHSmith has announced that it is raising its profit guidance for FY23 as it hedges its bets on a strong summer travel demand. The company saw its travel sales increase 31% for the 13 weeks to 27 May 2023, compared with the same period last year. Its total travel sales…
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Apr- 2023 -25 AprilNews
Shopping sales at the O2 rise 44% in Q1
The O2, London’s multi-purpose venue, has reported like-for-like sales across outlet shopping up 44%, F&B sales up 26% and total footfall up 20% compared to Q1 2019. Easter half term also proved highly successful across the full destination, with like-for-like sales up 56% and footfall up 11% vs 2019. Outlet…
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Mar- 2023 -27 MarchFeatures
It’s always someone’s birthday: gift cards remain evergreen
Inflation and rising living costs have turned consumers into paranoid penny-pinchers, who are cautiously awaiting the next fiscal catastrophe to empty their wallets once again. According to Barclays, nearly six in 10 Brits are actively curbing their discretionary purchases, which has led to just a 5.5% uplift in year-on-year spending…
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6 MarchDepartment Stores
WHSmith to target stationary market with new Curi.o.city stores
WH Smith has reportedly revealed plans to open a souvenir and stationery store called Curi.o.city as it looks to fill the void left by the collapsed paperchase, according to The Times. According to the report, WH Smith will open standalone shops, one under the new fascia in Gatwick airport’s south…
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Feb- 2023 -22 FebruaryFeatures
Could stationery retailers be facing a future in concessions?
Stationery retailers have not had a brilliant start to the year, as shown by a succession of less-than-stellar financial results from big players in this corner of the market, such as Ryman and WHSmith. For starters, Ryman reported a loss of £8.5m in earnings for the first time in 25…
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Nov- 2022 -10 NovemberHigh Street
WH Smith profits soar amid global travel return
WH Smith has reported a headline pre-tax profit of £61m for the year to the end of August, against a £104m loss last year, beating market expectations. It also posted a “significant recovery” in group performance with revenue of £1.4bn, up from £886m in 2021. The company said it would…
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Aug- 2022 -10 AugustEconomy
Deliveroo losses widen as Simon Wolfson steps down from board
Deliveroo has revealed its H1 pre-tax losses have widened to £147m from £95m the year prior and also confirmed that Next CEO Simon Wolfson has decided to step down from its board. The food delivery service saw revenue increase 12% to £1.01bn in 2022 compared with £907m in 2021, additionally,…
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Apr- 2022 -27 AprilNews
WHSmith H1 profits climb to £14m amid strong travel sales
WHSmith has announced its profits-before-tax climbed to £14m, up from a loss of £19m in 2021, due to an increase in travel revenues. In a trading update of its interim results for the six-month period ended 28 February 2022, Travel trading profit increased to £10m in 2022 from a loss…
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Mar- 2022 -30 MarchHigh Street
WHSmith partners with Deliveroo in new trial
WHSmith has partnered with Deliveroo in an exclusive new trial to bring customers a new offer of around 600 WHSmith products on-demand. The new partnership launched yesterday (29 March) in Reading and will be rolled out to nine stores across the UK over the next week, covering Richmond, Muswell Hill,…
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15 MarchOnline & Digital
Good Food Group launches new digital platform
A new ‘match-making’ platform has been launched by food consultancy The Good Food Group in a bid to partner UK retail buyers with up-and-coming brands. The digital platform is designed to help “time-poor buyers and new brands find each other in a product discovery process”. The introduction portal is an…
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