Waitrose
This coverage examines Waitrose’s operations, strategy, and position within the UK retail market. Reporting includes store performance, product innovation, supply chain developments, marketing initiatives, sustainability efforts, and leadership decisions. With a focus on commercial impact and competitive strategy, it provides actionable insights for retail executives, managers, and professionals engaged in grocery and premium food retailing.
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Sep- 2018 -24 SeptemberComment
What’s the secret of the forecourt store?
While the struggles facing the retail sector have been widely reported over recent months, it seems forecourt stores are bucking the trend. However, with petrol sales in decline in the move to greener motoring, is their success sustainable and what might the forecourt store of 2040 look like? At a…
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19 SeptemberOnline & Digital
Waitrose & Partners trials two-hour ‘rapid delivery’ service
Waitrose and Partners has launched the trial of a two-hour delivery service in selected London postcodes today (19 September). The supermarket has teamed up with startup retail delivery firm, On The Dot, to launch ‘Waitrose Rapid Delivery’ in the SW5, SW6 , SW10, WC1, WC2, EC1, CR5 and CR8 areas…
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13 SeptemberHigh Street
John Lewis hit by 99% drop in H1 profits
The John Lewis Partnership has reported a 99% slump in its underlying profits to £1.2m in the first six months of the year, which the company described as “challenging times”. The significant drop in profits comes despite a 1.6% uptick in revenue to £5.4bn attributed to the increased online grocery…
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4 SeptemberDepartment Stores
John Lewis and Waitrose add ‘& Partners’ to business name in branding shakeup
John Lewis and Waitrose have added ‘& Partners’ to the group’s business names, formally recognising the 83,000 partners who work for the John Lewis Partnership for the first time in the company’s history. According to the groups the change has been designed to highlight its partnership business model and culture…
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Aug- 2018 -28 AugustEconomy
Amazon named ‘most reputable UK retailer’ in consumer survey
Amazon, Boots and John Lewis have topped the 2018 UK Retail RepTrak ranking of the most reputable retailers, the Reputation Institute has announced. The research was based on 5,175 individual ratings from the UK general public and based on an assessment of 50 nominated companies. Amazon’s reputation significantly improved since…
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28 AugustSupermarkets
‘Brutal’ force-feeding of calves filmed on Waitrose organic dairy farm
Animal rights group, Animal Equality, has released footage of calves being “violently handled” on the Coombe organic dairy farm in Somerset which supplies Waitrose. The footage shows several cows with their back legs chained together in shackles and calves being denied access to water for up to 29 hours on…
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Jul- 2018 -25 JulyAdvice
The data-value exchange: customer data in a post-GDPR world
With GDPR now law, the way brands justify, capture and retain their customer data has changed. The disastrous ‘end-of-the-world’ scenario that was drummed into us over the last twelve months hasn’t materialised for brands who are already taking care of their customer data. Instead, for the first time, data capture…
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24 JulySupermarkets
Warm weather and football fever boosts supermarket sales
The UK groceries’ market share has increased at its fastest rate this year as a result of football fever and sunny weather, new figures show. A report from consultancy Kantar Worldpanel revealed supermarket sales grew 3.6%, with sales of firelighters (47%) and fresh burgers (30%) increasing as well. The data…
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Jun- 2018 -27 JuneAdvice
The great retail data divide
Retailers have been at the forefront of tech innovation for more than 10 years. From the ecommerce boom and mobile shopping, to AI customer service and shoppable posts on Instagram, retailers haven’t been afraid to innovate. The marketplace is now entering its next chapter of transformation, but to survive, successful…
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27 JuneDepartment Stores
John Lewis profits could be ‘close to zero’
John Lewis has issued another profit warning and admitted that it expects profits before exceptional items to be “substantially lower” than last year, or even “close to zero”. The retailer also outlined the next phase of its strategy, saying it would focus on “differentiation not scale”, maintaining a higher level…
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